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ATSI Cultural Appreciation

This course takes you on a 'journey of awareness'. Cultural awareness is a first step towards Aboriginal and Torres Strait Islander cultural competency, which refers to an ability to interact effectively with people of different cultures and socio-economic backgrounds.

ATSI Cultural Appreciation

This course takes you on a 'journey of awareness'. Cultural awareness is a first step towards Aboriginal and Torres Strait Islander cultural competency, which refers to an ability to interact effectively with people of different cultures and socio-economic backgrounds.

Included Courses

    $33.48 (NZD) / subscription

    GST $5.02 (NZD)

    ATSI Cultural Appreciation

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    Acquiring Human Resources

    In this course, we discover that human resource planning is about getting the right number and type of people into the right places, at the right times, and doing the right things in the context of the business objectives of the work unit.

    Acquiring Human Resources

    In this course, we discover that human resource planning is about getting the right number and type of people into the right places, at the right times, and doing the right things in the context of the business objectives of the work unit.

    Included Courses

      $33.48 (NZD) / subscription

      GST $5.02 (NZD)

      Acquiring Human Resources

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      Acquiring Physical Resources

      As an Operational Manager you need to know how resources are obtained in your organisation and the role you are expected to play in that process. In this course, we overview the principles and processes associated with obtaining physical resources.

      Acquiring Physical Resources

      As an Operational Manager you need to know how resources are obtained in your organisation and the role you are expected to play in that process. In this course, we overview the principles and processes associated with obtaining physical resources.

      Included Courses

        $33.48 (NZD) / subscription

        GST $5.02 (NZD)

        Acquiring Physical Resources

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        Advancing Your Career

        In this course, we will investigate affirmative action that you can take to advance your career. In a nutshell, this involves combining your skills and knowledge, while being politically savvy.

        Advancing Your Career

        In this course, we will investigate affirmative action that you can take to advance your career. In a nutshell, this involves combining your skills and knowledge, while being politically savvy.

        Included Courses

          $33.48 (NZD) / subscription

          GST $5.02 (NZD)

          Advancing Your Career

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          Alcohol and Other Drugs

          This course has been developed to provide the learner with an awareness of the dangers presented by alcohol and other drugs and the impact these can have in the workplace.

          Alcohol and Other Drugs

          This course has been developed to provide the learner with an awareness of the dangers presented by alcohol and other drugs and the impact these can have in the workplace.

          Included Courses

            $33.48 (NZD) / subscription

            GST $5.02 (NZD)

            Alcohol and Other Drugs

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            Anatomy of the Breast and Physiology of Lactation

            The Anatomy of the Breast and Physiology of Lactation course will provide an overview of the physiology of the breast, how it changes during pregnancy and demonstrate ways you can apply these principles in clinical practice.

            Anatomy of the Breast and Physiology of Lactation

            The Anatomy of the Breast and Physiology of Lactation course will provide an overview of the physiology of the breast, how it changes during pregnancy and demonstrate ways you can apply these principles in clinical practice.

            Included Courses

              $33.48 (NZD) / subscription

              GST $5.02 (NZD)

              Anatomy of the Breast and Physiology of Lactation

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              Antepartum Haemorrhage (APH)

              This course covers key areas of APH including placenta praevia, placental abruption, vasa praevia.

              Antepartum Haemorrhage (APH)

              This course covers key areas of APH including placenta praevia, placental abruption, vasa praevia.

              Included Courses

                $33.48 (NZD) / subscription

                GST $5.02 (NZD)

                Antepartum Haemorrhage (APH)

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                Anti-Money Laundering Australia, New Zealand Singapore, Hong Kong

                This course is multi-jurisdiction and has been developed to provide an understanding of how to identify, prevent and report money laundering and terrorism financing in Australia, New Zealand Singapore, Hong Kong.

                Anti-Money Laundering Australia, New Zealand Singapore, Hong Kong

                This course is multi-jurisdiction and has been developed to provide an understanding of how to identify, prevent and report money laundering and terrorism financing in Australia, New Zealand Singapore, Hong Kong.

                Included Courses

                  $33.48 (NZD) / subscription

                  GST $5.02 (NZD)

                  Anti-Money Laundering Australia, New Zealand Singapore, Hong Kong

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                  Armed Robbery Safety Awareness

                  This course has been has been developed to provide you with general information about how robbery related risks should be managed. This course will provide you with an understanding of how your behaviour can help to protect your safety and the safety of others during a robbery related incident.

                  Armed Robbery Safety Awareness

                  This course has been has been developed to provide you with general information about how robbery related risks should be managed. This course will provide you with an understanding of how your behaviour can help to protect your safety and the safety of others during a robbery related incident.

                  Included Courses

                    $33.48 (NZD) / subscription

                    GST $5.02 (NZD)

                    Armed Robbery Safety Awareness

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                    Assessing Personality Types at Work

                    In this course, we will investigate different personality types in more detail and look at a personality assessment tool called an Enneagram that can be used to identify personality traits and how they affect behaviour.

                    Assessing Personality Types at Work

                    In this course, we will investigate different personality types in more detail and look at a personality assessment tool called an Enneagram that can be used to identify personality traits and how they affect behaviour.

                    Included Courses

                      $33.48 (NZD) / subscription

                      GST $5.02 (NZD)

                      Assessing Personality Types at Work

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                      Assist Clients with Medication

                      This course has been developed to provide care and support workers with an understanding of how to assist clients in the residential aged care setting and/or the home and community settings with their medication needs.

                      Assist Clients with Medication

                      This course has been developed to provide care and support workers with an understanding of how to assist clients in the residential aged care setting and/or the home and community settings with their medication needs.

                      Included Courses

                        $33.48 (NZD) / subscription

                        GST $5.02 (NZD)

                        Assist Clients with Medication

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                        Baby Friendly Health Initiative

                        The Baby Friendly Health Initiative (BFHI) course will introduce the BFHI concept as well as provide a background on WHO and UNICEF in relation to breastfeeding initiatives. Information related to supplementation is also provided.

                        Baby Friendly Health Initiative

                        The Baby Friendly Health Initiative (BFHI) course will introduce the BFHI concept as well as provide a background on WHO and UNICEF in relation to breastfeeding initiatives. Information related to supplementation is also provided.

                        Included Courses

                          $33.48 (NZD) / subscription

                          GST $5.02 (NZD)

                          Baby Friendly Health Initiative

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                          Basic Life Support

                          The Basic Life Support (ANZCOR 2016 Guidelines) course is part of the IntelliLearn's Nursing & National Standards Library.

                          Basic Life Support

                          The Basic Life Support (ANZCOR 2016 Guidelines) course is part of the IntelliLearn's Nursing & National Standards Library.

                          Included Courses

                            $33.48 (NZD) / subscription

                            GST $5.02 (NZD)

                            Basic Life Support

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                            Basic Life Support

                            This course has been developed to provide learners with an understanding of basic life support, according to the Australian Resuscitation Council guidelines.

                            Basic Life Support

                            This course has been developed to provide learners with an understanding of basic life support, according to the Australian Resuscitation Council guidelines.

                            Included Courses

                              $33.48 (NZD) / subscription

                              GST $5.02 (NZD)

                              Basic Life Support

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                              Basic Written Communication for the Workplace

                              The types of communication that occur in the workplace range from a simple hallway conversation or telephone chat to formal written documents, meetings and presentations. You need to develop skills that will allow you to get your message across to others as well as understand the message being presented to you. Using practical exercises, this course will help to improve your written communications.

                              Basic Written Communication for the Workplace

                              The types of communication that occur in the workplace range from a simple hallway conversation or telephone chat to formal written documents, meetings and presentations. You need to develop skills that will allow you to get your message across to others as well as understand the message being presented to you. Using practical exercises, this course will help to improve your written communications.

                              Included Courses

                                $33.48 (NZD) / subscription

                                GST $5.02 (NZD)

                                Basic Written Communication for the Workplace

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                                Being a Leader

                                People's attitudes toward work can be complex, so there can be no single method for influencing their attitude and behaviour. In this course, we will investigate the personal qualities that effective leaders draw on to motivate and influence a variety of people.

                                Being a Leader

                                People's attitudes toward work can be complex, so there can be no single method for influencing their attitude and behaviour. In this course, we will investigate the personal qualities that effective leaders draw on to motivate and influence a variety of people.

                                Included Courses

                                  $33.48 (NZD) / subscription

                                  GST $5.02 (NZD)

                                  Being a Leader

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                                  Breastfeeding Challenges - Infant

                                  The Breastfeeding Challenges: Infant course will identify potential problems that can arise in breastfeeding (for the infant) and provide strategies and alternatives to assist and manage those situations. Poor infant weight gain is also covered.

                                  Breastfeeding Challenges - Infant

                                  The Breastfeeding Challenges: Infant course will identify potential problems that can arise in breastfeeding (for the infant) and provide strategies and alternatives to assist and manage those situations. Poor infant weight gain is also covered.

                                  Included Courses

                                    $33.48 (NZD) / subscription

                                    GST $5.02 (NZD)

                                    Breastfeeding Challenges - Infant

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                                    Breastfeeding Challenges - Maternal

                                    The Breastfeeding Challenges: Maternal course will provide information about identifying, preventing and managing breastfeeding problems that can affect the mother.

                                    Breastfeeding Challenges - Maternal

                                    The Breastfeeding Challenges: Maternal course will provide information about identifying, preventing and managing breastfeeding problems that can affect the mother.

                                    Included Courses

                                      $33.48 (NZD) / subscription

                                      GST $5.02 (NZD)

                                      Breastfeeding Challenges - Maternal

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                                      Breech Delivery

                                      This course covers key areas of breech delivery, including; definition, risk factors and management. Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.

                                      Breech Delivery

                                      This course covers key areas of breech delivery, including; definition, risk factors and management. Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.

                                      Included Courses

                                        $33.48 (NZD) / subscription

                                        GST $5.02 (NZD)

                                        Breech Delivery

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                                        Bullying and Harassment for Employees NZ

                                        This course has been designed to provide employees with an understanding about bullying and harassment in the workplace, the type of behaviour that should be avoided and what employees can do if bullying or harassment is occurring in their workplace.

                                        Bullying and Harassment for Employees NZ

                                        This course has been designed to provide employees with an understanding about bullying and harassment in the workplace, the type of behaviour that should be avoided and what employees can do if bullying or harassment is occurring in their workplace.

                                        Included Courses

                                          $33.48 (NZD) / subscription

                                          GST $5.02 (NZD)

                                          Bullying and Harassment for Employees NZ

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                                          Bullying and Harassment for Managers and Supervisors

                                          This course has been designed to provide managers and supervisors with an understanding about workplace bullying and harassment, and what they can do to prevent and manage bullying and harassment in their workplace.

                                          Bullying and Harassment for Managers and Supervisors

                                          This course has been designed to provide managers and supervisors with an understanding about workplace bullying and harassment, and what they can do to prevent and manage bullying and harassment in their workplace.

                                          Included Courses

                                            $33.48 (NZD) / subscription

                                            GST $5.02 (NZD)

                                            Bullying and Harassment for Managers and Supervisors

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                                            Business Continuity

                                            In this course, we overview the importance of Business Continuity planning to an organisation and its people. BCP describes a holistic management process that is designed to identify potential threats to an organisation along with the likely impact in the event that those threats are realised. With this knowledge in place, you can plan effective responses.

                                            Business Continuity

                                            In this course, we overview the importance of Business Continuity planning to an organisation and its people. BCP describes a holistic management process that is designed to identify potential threats to an organisation along with the likely impact in the event that those threats are realised. With this knowledge in place, you can plan effective responses.

                                            Included Courses

                                              $33.48 (NZD) / subscription

                                              GST $5.02 (NZD)

                                              Business Continuity

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                                              Business Ethics

                                              We all have a natural moral compass that helps us to identify what is and is not ethical. In this course, we will reflect on the moral codes that underscore sound business ethics and we will touch on how many Organisations today have published Codes of Ethics to help understand your responsibilities.

                                              Business Ethics

                                              We all have a natural moral compass that helps us to identify what is and is not ethical. In this course, we will reflect on the moral codes that underscore sound business ethics and we will touch on how many Organisations today have published Codes of Ethics to help understand your responsibilities.

                                              Included Courses

                                                $33.48 (NZD) / subscription

                                                GST $5.02 (NZD)

                                                Business Ethics

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                                                COVID-19 Coronavirus Prevention

                                                This course has been designed to provide you with an understanding of what the COVID-19 Coronavirus is, some of the common myths surrounding the pathogen and what you can do to help reduce the risk of infection.

                                                COVID-19 Coronavirus Prevention

                                                This course has been designed to provide you with an understanding of what the COVID-19 Coronavirus is, some of the common myths surrounding the pathogen and what you can do to help reduce the risk of infection.

                                                Included Courses

                                                  $33.48 (NZD) / subscription

                                                  GST $5.02 (NZD)

                                                  COVID-19 Coronavirus Prevention

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                                                  Change Management Process

                                                  In this course, we will investigate the Ending State, the Transition State and the Future State in the change transition process.

                                                  Change Management Process

                                                  In this course, we will investigate the Ending State, the Transition State and the Future State in the change transition process.

                                                  Included Courses

                                                    $33.48 (NZD) / subscription

                                                    GST $5.02 (NZD)

                                                    Change Management Process

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                                                    Clinical Handover (ISBAR)

                                                    The Australian Commission on Safety and Quality in Healthcare has mandated Clinical Handover as one of the 10 national standards (Standard 6).

                                                    Clinical Handover (ISBAR)

                                                    The Australian Commission on Safety and Quality in Healthcare has mandated Clinical Handover as one of the 10 national standards (Standard 6).

                                                    Included Courses

                                                      $33.48 (NZD) / subscription

                                                      GST $5.02 (NZD)

                                                      Clinical Handover (ISBAR)

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                                                      Clinical Handover (ISOBAR)

                                                      The Australian Commission on Safety and Quality in Healthcare has mandated Clinical Handover as one of the 10 national standards (Standard 6).

                                                      Clinical Handover (ISOBAR)

                                                      The Australian Commission on Safety and Quality in Healthcare has mandated Clinical Handover as one of the 10 national standards (Standard 6).

                                                      Included Courses

                                                        $33.48 (NZD) / subscription

                                                        GST $5.02 (NZD)

                                                        Clinical Handover (ISOBAR)

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                                                        Code of Conduct

                                                        Our Code of Conduct is a public statement that provides specific guidance on the values, standards, policies and procedures required of our employees. In this course, we investigate the key values that help to develop and maintain harmonious, positive working environments. We will look at enhancing your understanding of yourself and others.

                                                        Code of Conduct

                                                        Our Code of Conduct is a public statement that provides specific guidance on the values, standards, policies and procedures required of our employees. In this course, we investigate the key values that help to develop and maintain harmonious, positive working environments. We will look at enhancing your understanding of yourself and others.

                                                        Included Courses

                                                          $33.48 (NZD) / subscription

                                                          GST $5.02 (NZD)

                                                          Code of Conduct

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                                                          Communication Targets

                                                          In this course, we concentrate on communicating with specific types of people in the workplace, including internal and external customers, managers and supervisors, colleagues and staff.

                                                          Communication Targets

                                                          In this course, we concentrate on communicating with specific types of people in the workplace, including internal and external customers, managers and supervisors, colleagues and staff.

                                                          Included Courses

                                                            $33.48 (NZD) / subscription

                                                            GST $5.02 (NZD)

                                                            Communication Targets

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                                                            Compliant Trading

                                                            In this course, we will give you an overview of a businessâ?? rights and obligations in relation to its suppliers, competitors and customers under the Competition and Consumer Act.

                                                            Compliant Trading

                                                            In this course, we will give you an overview of a businessâ?? rights and obligations in relation to its suppliers, competitors and customers under the Competition and Consumer Act.

                                                            Included Courses

                                                              $33.48 (NZD) / subscription

                                                              GST $5.02 (NZD)

                                                              Compliant Trading

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                                                              Consulting Communication Skills

                                                              In this course, we will cover the basic communication skills required when dealing with customers and colleagues.

                                                              Consulting Communication Skills

                                                              In this course, we will cover the basic communication skills required when dealing with customers and colleagues.

                                                              Included Courses

                                                                $33.48 (NZD) / subscription

                                                                GST $5.02 (NZD)

                                                                Consulting Communication Skills

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                                                                Creative Problem-Solving

                                                                Creative problem-solving is about escaping the standard patterns that control thinking so that you can discover options that you previously could not see. In this course, we will look at a variety of techniques that can help to generate creative ideas.

                                                                Creative Problem-Solving

                                                                Creative problem-solving is about escaping the standard patterns that control thinking so that you can discover options that you previously could not see. In this course, we will look at a variety of techniques that can help to generate creative ideas.

                                                                Included Courses

                                                                  $33.48 (NZD) / subscription

                                                                  GST $5.02 (NZD)

                                                                  Creative Problem-Solving

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                                                                  Critiquing a Research Paper

                                                                  The Critiquing a Research Paper course will demonstrate the process of engaging in a structured and systematic approach of critiquing a research paper. Also covered is the use of the PICOTT acronym to develop appropriate clinical questions.

                                                                  Critiquing a Research Paper

                                                                  The Critiquing a Research Paper course will demonstrate the process of engaging in a structured and systematic approach of critiquing a research paper. Also covered is the use of the PICOTT acronym to develop appropriate clinical questions.

                                                                  Included Courses

                                                                    $33.48 (NZD) / subscription

                                                                    GST $5.02 (NZD)

                                                                    Critiquing a Research Paper

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                                                                    Cultural Considerations

                                                                    The Cultural Considerations course will define and describe the major concepts of cultural issues relating to healthcare and how to effectively promote and support breastfeeding in different cultures.

                                                                    Cultural Considerations

                                                                    The Cultural Considerations course will define and describe the major concepts of cultural issues relating to healthcare and how to effectively promote and support breastfeeding in different cultures.

                                                                    Included Courses

                                                                      $33.48 (NZD) / subscription

                                                                      GST $5.02 (NZD)

                                                                      Cultural Considerations

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                                                                      Dealing with Workplace Conflict

                                                                      This course has been developed to provide you with an understanding of how to deal with and de-escalate conflict.

                                                                      Dealing with Workplace Conflict

                                                                      This course has been developed to provide you with an understanding of how to deal with and de-escalate conflict.

                                                                      Included Courses

                                                                        $33.48 (NZD) / subscription

                                                                        GST $5.02 (NZD)

                                                                        Dealing with Workplace Conflict

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                                                                        Duty of Care for PCBUs and Officers

                                                                        This course has been developed to provide persons conducting a business or undertaking (PCBUs) and officers with an overview and understanding of how to fulfil their duty of care to help maintain the health and safety of the workplace.

                                                                        Duty of Care for PCBUs and Officers

                                                                        This course has been developed to provide persons conducting a business or undertaking (PCBUs) and officers with an overview and understanding of how to fulfil their duty of care to help maintain the health and safety of the workplace.

                                                                        Included Courses

                                                                          $33.48 (NZD) / subscription

                                                                          GST $5.02 (NZD)

                                                                          Duty of Care for PCBUs and Officers

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                                                                          Duty of Care for Workers

                                                                          This course has been developed to provide an understanding of duty of care responsibilities in the workplace.

                                                                          Duty of Care for Workers

                                                                          This course has been developed to provide an understanding of duty of care responsibilities in the workplace.

                                                                          Included Courses

                                                                            $33.48 (NZD) / subscription

                                                                            GST $5.02 (NZD)

                                                                            Duty of Care for Workers

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                                                                            Effective Work Plans

                                                                            Work planning describes a formalised approach to accomplishing the work of an organisation, as well as to managing the people who perform that work. In this course, we will investigate the importance of preparing formal work plans to manage work priorities. We will see that the work plan itself is a written statement that identifies the work to be accomplished in order to successfully achieve individual, team and organisational goals.

                                                                            Effective Work Plans

                                                                            Work planning describes a formalised approach to accomplishing the work of an organisation, as well as to managing the people who perform that work. In this course, we will investigate the importance of preparing formal work plans to manage work priorities. We will see that the work plan itself is a written statement that identifies the work to be accomplished in order to successfully achieve individual, team and organisational goals.

                                                                            Included Courses

                                                                              $33.48 (NZD) / subscription

                                                                              GST $5.02 (NZD)

                                                                              Effective Work Plans

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                                                                              Emotional Intelligence - Relationship Management

                                                                              Relationship management is all about your interpersonal communication skills. It's all about your ability to get the best out of others, your ability to inspire and influence them, your ability to communicate and build bonds with them and your ability to help them change, grow, develop, and resolve conflict. In this course, we will underline the need to apply and build on your self-awareness, self-management and social awareness skills to reach this highest domain that Goleman refers to as Relationship management.

                                                                              Emotional Intelligence - Relationship Management

                                                                              Relationship management is all about your interpersonal communication skills. It's all about your ability to get the best out of others, your ability to inspire and influence them, your ability to communicate and build bonds with them and your ability to help them change, grow, develop, and resolve conflict. In this course, we will underline the need to apply and build on your self-awareness, self-management and social awareness skills to reach this highest domain that Goleman refers to as Relationship management.

                                                                              Included Courses

                                                                                $33.48 (NZD) / subscription

                                                                                GST $5.02 (NZD)

                                                                                Emotional Intelligence - Relationship Management

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                                                                                Emotional Intelligence - Self-awareness

                                                                                The most important part of becoming a leader in the modern workplace is to be the person that others choose to follow. Being aware of your own and others emotions, being able to manage them and build emotionally intelligent relationships is critical to building a successful workplace environment. A better understanding of your own emotions as well as others will help you to enhance both personal and professional relationships.

                                                                                Emotional Intelligence - Self-awareness

                                                                                The most important part of becoming a leader in the modern workplace is to be the person that others choose to follow. Being aware of your own and others emotions, being able to manage them and build emotionally intelligent relationships is critical to building a successful workplace environment. A better understanding of your own emotions as well as others will help you to enhance both personal and professional relationships.

                                                                                Included Courses

                                                                                  $33.48 (NZD) / subscription

                                                                                  GST $5.02 (NZD)

                                                                                  Emotional Intelligence - Self-awareness

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                                                                                  Emotional Intelligence - Self-management

                                                                                  In this course we will learn how to handle the stress that has become a pervasive experience in the daily lives of people. Around three of four people have indicated they sometimes or frequently experience stress in their daily lives. In a survey conducted in 2014, the Australian Psychological Society found that three most common sources of stress are financial issues, family issues and issues in the workplace.

                                                                                  Emotional Intelligence - Self-management

                                                                                  In this course we will learn how to handle the stress that has become a pervasive experience in the daily lives of people. Around three of four people have indicated they sometimes or frequently experience stress in their daily lives. In a survey conducted in 2014, the Australian Psychological Society found that three most common sources of stress are financial issues, family issues and issues in the workplace.

                                                                                  Included Courses

                                                                                    $33.48 (NZD) / subscription

                                                                                    GST $5.02 (NZD)

                                                                                    Emotional Intelligence - Self-management

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                                                                                    Emotional Intelligence - Social-awareness

                                                                                    Essentially, social awareness is about appropriately considering what people want and then communicating with them in a way that is most likely to fulfil need. In this course, we will focus on Empathy (understanding the other person's emotions, needs and concerns), Organisational awareness (you need to understand the organisation structures and how they affect the people working in them) and Service orientation (understanding and fulfilling the needs of internal and external clients and customers.

                                                                                    Emotional Intelligence - Social-awareness

                                                                                    Essentially, social awareness is about appropriately considering what people want and then communicating with them in a way that is most likely to fulfil need. In this course, we will focus on Empathy (understanding the other person's emotions, needs and concerns), Organisational awareness (you need to understand the organisation structures and how they affect the people working in them) and Service orientation (understanding and fulfilling the needs of internal and external clients and customers.

                                                                                    Included Courses

                                                                                      $33.48 (NZD) / subscription

                                                                                      GST $5.02 (NZD)

                                                                                      Emotional Intelligence - Social-awareness

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                                                                                      Employment Contract Fundamentals

                                                                                      While employment relationships will take a variety of different forms, each form will create certain rights and obligations on the parties involved. There are many aspects an employer should take into account when developing an employment contract. In this course, we will take you through the main issues that should be considered in any employment contract.

                                                                                      Employment Contract Fundamentals

                                                                                      While employment relationships will take a variety of different forms, each form will create certain rights and obligations on the parties involved. There are many aspects an employer should take into account when developing an employment contract. In this course, we will take you through the main issues that should be considered in any employment contract.

                                                                                      Included Courses

                                                                                        $33.48 (NZD) / subscription

                                                                                        GST $5.02 (NZD)

                                                                                        Employment Contract Fundamentals

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                                                                                        Epidural and Spinal Anaesthesia for Childbirth

                                                                                        This course offers a comprehensive guide to all aspects of epidurals and spinal anaesthesia including but not limited to: pathophysiology, common medications that are used and how these medications can affect the CTG, management and expected observations of a patient with an epidural or spinal and observations. Upon successful completion of the associated quiz, 2 Australian College of Midwives (MidPLUS) points will be awarded.

                                                                                        Epidural and Spinal Anaesthesia for Childbirth

                                                                                        This course offers a comprehensive guide to all aspects of epidurals and spinal anaesthesia including but not limited to: pathophysiology, common medications that are used and how these medications can affect the CTG, management and expected observations of a patient with an epidural or spinal and observations. Upon successful completion of the associated quiz, 2 Australian College of Midwives (MidPLUS) points will be awarded.

                                                                                        Included Courses

                                                                                          $33.48 (NZD) / subscription

                                                                                          GST $5.02 (NZD)

                                                                                          Epidural and Spinal Anaesthesia for Childbirth

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                                                                                          Equal Employment Opportunity for Employees

                                                                                          This course has been developed to provide you with an understanding of equal employment opportunity (EEO) and discrimination.

                                                                                          Equal Employment Opportunity for Employees

                                                                                          This course has been developed to provide you with an understanding of equal employment opportunity (EEO) and discrimination.

                                                                                          Included Courses

                                                                                            $33.48 (NZD) / subscription

                                                                                            GST $5.02 (NZD)

                                                                                            Equal Employment Opportunity for Employees

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                                                                                            Equal Employment Opportunity for Managers and Supervisors

                                                                                            This course has been developed to give the learner an understanding of what equal employment opportunity is and what discrimination is, as well as the role played by managers and supervisors in preventing discrimination in the workplace.

                                                                                            Equal Employment Opportunity for Managers and Supervisors

                                                                                            This course has been developed to give the learner an understanding of what equal employment opportunity is and what discrimination is, as well as the role played by managers and supervisors in preventing discrimination in the workplace.

                                                                                            Included Courses

                                                                                              $33.48 (NZD) / subscription

                                                                                              GST $5.02 (NZD)

                                                                                              Equal Employment Opportunity for Managers and Supervisors

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                                                                                              Ethical Considerations

                                                                                              The Ethical Considerations course will promote the idea of engaging in ethical decision making using an appropriate framework, relating professional responsibilities to the International Board of Certified Lactation Consultants (IBCLC) and the application of WHO and MAIF codes to clinical practice.

                                                                                              Ethical Considerations

                                                                                              The Ethical Considerations course will promote the idea of engaging in ethical decision making using an appropriate framework, relating professional responsibilities to the International Board of Certified Lactation Consultants (IBCLC) and the application of WHO and MAIF codes to clinical practice.

                                                                                              Included Courses

                                                                                                $33.48 (NZD) / subscription

                                                                                                GST $5.02 (NZD)

                                                                                                Ethical Considerations

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                                                                                                Facilitate and Empower Work Teams

                                                                                                In this course, we will learn how and why patterns emerge in teams as a result of Group Dynamics. We will study the effect that team members have on each other's behaviour, as well as their influence on team patterns and norms. Some will have a positive effect on individual and team output and relationships, while others can hinder performance.

                                                                                                Facilitate and Empower Work Teams

                                                                                                In this course, we will learn how and why patterns emerge in teams as a result of Group Dynamics. We will study the effect that team members have on each other's behaviour, as well as their influence on team patterns and norms. Some will have a positive effect on individual and team output and relationships, while others can hinder performance.

                                                                                                Included Courses

                                                                                                  $33.48 (NZD) / subscription

                                                                                                  GST $5.02 (NZD)

                                                                                                  Facilitate and Empower Work Teams

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                                                                                                  Facilitate and Promote Learning

                                                                                                  While the need for a Workplace Learning Environment is generally accepted, workplaces often struggle with the methodology. In this course, we will introduce the conceptual framework for developing a workplace learning environment, and we will also look at the different learning methods that could be offered.

                                                                                                  Facilitate and Promote Learning

                                                                                                  While the need for a Workplace Learning Environment is generally accepted, workplaces often struggle with the methodology. In this course, we will introduce the conceptual framework for developing a workplace learning environment, and we will also look at the different learning methods that could be offered.

                                                                                                  Included Courses

                                                                                                    $33.48 (NZD) / subscription

                                                                                                    GST $5.02 (NZD)

                                                                                                    Facilitate and Promote Learning

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                                                                                                    Financial Crimes, IP and Copyright

                                                                                                    Financial crimes such as fraud, manipulation of the stock market, tax evasion, money laundering and cybercrimes cost organisations and the economy billions of dollars every year. In this course, we will overview legislation and procedures designed to protect us all against the financial crimes and we will investigate how you can protect yourself from intellectual property and copyright infringements.

                                                                                                    Financial Crimes, IP and Copyright

                                                                                                    Financial crimes such as fraud, manipulation of the stock market, tax evasion, money laundering and cybercrimes cost organisations and the economy billions of dollars every year. In this course, we will overview legislation and procedures designed to protect us all against the financial crimes and we will investigate how you can protect yourself from intellectual property and copyright infringements.

                                                                                                    Included Courses

                                                                                                      $33.48 (NZD) / subscription

                                                                                                      GST $5.02 (NZD)

                                                                                                      Financial Crimes, IP and Copyright

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                                                                                                      Financial Literacy for Managers

                                                                                                      In this course we will investigate how to use various documents to correctly record income and expenditure. We will also look at the range of taxes that apply to Organisations as well as the reporting requirements relating to those taxes.

                                                                                                      Financial Literacy for Managers

                                                                                                      In this course we will investigate how to use various documents to correctly record income and expenditure. We will also look at the range of taxes that apply to Organisations as well as the reporting requirements relating to those taxes.

                                                                                                      Included Courses

                                                                                                        $33.48 (NZD) / subscription

                                                                                                        GST $5.02 (NZD)

                                                                                                        Financial Literacy for Managers

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                                                                                                        Gastroenteritis Outbreak IPC Management

                                                                                                        This course, created by HICMR (Healthcare Infection Control Management Resources) has been developed to provide an understanding of the early identification and Infection Prevention and Control (IPC) management of a Gastroenteritis Outbreak.

                                                                                                        Gastroenteritis Outbreak IPC Management

                                                                                                        This course, created by HICMR (Healthcare Infection Control Management Resources) has been developed to provide an understanding of the early identification and Infection Prevention and Control (IPC) management of a Gastroenteritis Outbreak.

                                                                                                        Included Courses

                                                                                                          $33.48 (NZD) / subscription

                                                                                                          GST $5.02 (NZD)

                                                                                                          Gastroenteritis Outbreak IPC Management

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                                                                                                          Globally Harmonised System

                                                                                                          This course has been developed to provide the learner with an understanding of the changes made by the Globally Harmonised System (GHS) of Classification and Labelling of Chemicals, as well as how these changes impact their actions in the workplace.

                                                                                                          Globally Harmonised System

                                                                                                          This course has been developed to provide the learner with an understanding of the changes made by the Globally Harmonised System (GHS) of Classification and Labelling of Chemicals, as well as how these changes impact their actions in the workplace.

                                                                                                          Included Courses

                                                                                                            $33.48 (NZD) / subscription

                                                                                                            GST $5.02 (NZD)

                                                                                                            Globally Harmonised System

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                                                                                                            Grievance Procedures

                                                                                                            In this course, we will investigate the clearly defined procedures for handling grievances as well as disciplinary options. Grievances are concerns, problems or complaints raised by a worker. The goal of a grievance procedure is to ensure that, as far as possible, grievances are dealt with and resolved informally through discussion between the aggrieved and their manager or supervisor.

                                                                                                            Grievance Procedures

                                                                                                            In this course, we will investigate the clearly defined procedures for handling grievances as well as disciplinary options. Grievances are concerns, problems or complaints raised by a worker. The goal of a grievance procedure is to ensure that, as far as possible, grievances are dealt with and resolved informally through discussion between the aggrieved and their manager or supervisor.

                                                                                                            Included Courses

                                                                                                              $33.48 (NZD) / subscription

                                                                                                              GST $5.02 (NZD)

                                                                                                              Grievance Procedures

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                                                                                                              Hand Hygiene for Healthcare Workers

                                                                                                              This course has been developed to give workers in the healthcare environment an understanding of the importance of hand hygiene in stopping and controlling the spread of infection.

                                                                                                              Hand Hygiene for Healthcare Workers

                                                                                                              This course has been developed to give workers in the healthcare environment an understanding of the importance of hand hygiene in stopping and controlling the spread of infection.

                                                                                                              Included Courses

                                                                                                                $33.48 (NZD) / subscription

                                                                                                                GST $5.02 (NZD)

                                                                                                                Hand Hygiene for Healthcare Workers

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                                                                                                                Implementing Continuous Improvement

                                                                                                                In this course, we look at the process of implementing continuous improvement in your organisation, beginning with planning. We will come to understand that continuous improvement is an ideal that must be individually applied to each part of the workplace. It is not about identifying one-size-fits-all solutions.

                                                                                                                Implementing Continuous Improvement

                                                                                                                In this course, we look at the process of implementing continuous improvement in your organisation, beginning with planning. We will come to understand that continuous improvement is an ideal that must be individually applied to each part of the workplace. It is not about identifying one-size-fits-all solutions.

                                                                                                                Included Courses

                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                  GST $5.02 (NZD)

                                                                                                                  Implementing Continuous Improvement

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                                                                                                                  Improving Your Organisation

                                                                                                                  The initial courses in this series provide you an idea of what continuous improvement means, where it will be implemented and how it will be managed. In this course, we will investigate how vital it is to analyse the culture, philosophies and the existing structures that drive your workplace processes and systems - before designing a continuous improvement strategy.

                                                                                                                  Improving Your Organisation

                                                                                                                  The initial courses in this series provide you an idea of what continuous improvement means, where it will be implemented and how it will be managed. In this course, we will investigate how vital it is to analyse the culture, philosophies and the existing structures that drive your workplace processes and systems - before designing a continuous improvement strategy.

                                                                                                                  Included Courses

                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                    GST $5.02 (NZD)

                                                                                                                    Improving Your Organisation

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                                                                                                                    Incontinence Suite - Bowel Management

                                                                                                                    This course has been developed to provide learners with an understanding of faecal incontinence, constipation, and their causes, management techniques and the type of care someone affected by faecal incontinence requires.

                                                                                                                    Incontinence Suite - Bowel Management

                                                                                                                    This course has been developed to provide learners with an understanding of faecal incontinence, constipation, and their causes, management techniques and the type of care someone affected by faecal incontinence requires.

                                                                                                                    Included Courses

                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                      GST $5.02 (NZD)

                                                                                                                      Incontinence Suite - Bowel Management

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                                                                                                                      Incontinence Suite - Dementia and Incontinence

                                                                                                                      This course creates an awareness of the issues around management of incontinence of those affected by dementia. Designed for nurses and carers, the course explains different types of dementia and associated behaviour, and the best way to approach incontinence management for those affected by dementia.

                                                                                                                      Incontinence Suite - Dementia and Incontinence

                                                                                                                      This course creates an awareness of the issues around management of incontinence of those affected by dementia. Designed for nurses and carers, the course explains different types of dementia and associated behaviour, and the best way to approach incontinence management for those affected by dementia.

                                                                                                                      Included Courses

                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                        GST $5.02 (NZD)

                                                                                                                        Incontinence Suite - Dementia and Incontinence

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                                                                                                                        Incontinence Suite - Incontinence Night Care

                                                                                                                        This course develops an awareness of the issues surrounding night incontinence and how to address them. Designed for carers and nurses, the course covers the importance of sleep for the elderly and good practice routines to minimise the impact of incontinence on sleep.

                                                                                                                        Incontinence Suite - Incontinence Night Care

                                                                                                                        This course develops an awareness of the issues surrounding night incontinence and how to address them. Designed for carers and nurses, the course covers the importance of sleep for the elderly and good practice routines to minimise the impact of incontinence on sleep.

                                                                                                                        Included Courses

                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                          GST $5.02 (NZD)

                                                                                                                          Incontinence Suite - Incontinence Night Care

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                                                                                                                          Incontinence Suite - Individual Assessment and Product Selection

                                                                                                                          This course has been developed to provide an understanding of how to assess an individuals incontinence protection requirements and select an appropriate continence product for them as part of delivering personalised continence care.

                                                                                                                          Incontinence Suite - Individual Assessment and Product Selection

                                                                                                                          This course has been developed to provide an understanding of how to assess an individuals incontinence protection requirements and select an appropriate continence product for them as part of delivering personalised continence care.

                                                                                                                          Included Courses

                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                            GST $5.02 (NZD)

                                                                                                                            Incontinence Suite - Individual Assessment and Product Selection

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                                                                                                                            Incontinence Suite - Introduction to Personalised Incontinence Care

                                                                                                                            This course has been developed to provide an understanding of the different types of incontinence and the care someone affected by incontinence requires.

                                                                                                                            Incontinence Suite - Introduction to Personalised Incontinence Care

                                                                                                                            This course has been developed to provide an understanding of the different types of incontinence and the care someone affected by incontinence requires.

                                                                                                                            Included Courses

                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                              GST $5.02 (NZD)

                                                                                                                              Incontinence Suite - Introduction to Personalised Incontinence Care

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                                                                                                                              Incontinence Suite - Leakage Prevention

                                                                                                                              This course provides training in good practice pad leakage prevention. Designed for nurses and carers, the course provides training in leakage prevention strategies, procedures for managing pad leakage and continuous improvement systems.

                                                                                                                              Incontinence Suite - Leakage Prevention

                                                                                                                              This course provides training in good practice pad leakage prevention. Designed for nurses and carers, the course provides training in leakage prevention strategies, procedures for managing pad leakage and continuous improvement systems.

                                                                                                                              Included Courses

                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                GST $5.02 (NZD)

                                                                                                                                Incontinence Suite - Leakage Prevention

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                                                                                                                                Incontinence Suite - Pad Changing and Change Frequency

                                                                                                                                This course has been developed to provide you with the knowledge, practical tools and support for good practice pad changing and change frequency.

                                                                                                                                Incontinence Suite - Pad Changing and Change Frequency

                                                                                                                                This course has been developed to provide you with the knowledge, practical tools and support for good practice pad changing and change frequency.

                                                                                                                                Included Courses

                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                  Incontinence Suite - Pad Changing and Change Frequency

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                                                                                                                                  Incontinence Suite - Perineal Skin Care in Relation to Incontinence

                                                                                                                                  This course provides an understanding of the issues related to perineal skin care. Designed for nurses and carers, the course provides the knowledge, practical tools and support for all aspects of good practice perineal skin care.

                                                                                                                                  Incontinence Suite - Perineal Skin Care in Relation to Incontinence

                                                                                                                                  This course provides an understanding of the issues related to perineal skin care. Designed for nurses and carers, the course provides the knowledge, practical tools and support for all aspects of good practice perineal skin care.

                                                                                                                                  Included Courses

                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                    Incontinence Suite - Perineal Skin Care in Relation to Incontinence

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                                                                                                                                    Infant Growth and Development

                                                                                                                                    The Infant Growth and Development course will cover concepts such as infant weight gain, the use of growth charts, infant behaviour in relation to breastfeeding patterns and postnatal depression.

                                                                                                                                    Infant Growth and Development

                                                                                                                                    The Infant Growth and Development course will cover concepts such as infant weight gain, the use of growth charts, infant behaviour in relation to breastfeeding patterns and postnatal depression.

                                                                                                                                    Included Courses

                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                      Infant Growth and Development

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                                                                                                                                      Infection Prevention and Control - Standard Precautions

                                                                                                                                      This course has been developed to give the learner an understanding of how to apply standard precautions in your workplace, as well as the role they play in reducing the risk of infection.

                                                                                                                                      Infection Prevention and Control - Standard Precautions

                                                                                                                                      This course has been developed to give the learner an understanding of how to apply standard precautions in your workplace, as well as the role they play in reducing the risk of infection.

                                                                                                                                      Included Courses

                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                        Infection Prevention and Control - Standard Precautions

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                                                                                                                                        Infection Prevention and Control - The Basics

                                                                                                                                        This course has been developed to give the learner an understanding of what infection is, how infection occurs in healthcare settings, and some of the steps they can take to start controlling the risk of infection.

                                                                                                                                        Infection Prevention and Control - The Basics

                                                                                                                                        This course has been developed to give the learner an understanding of what infection is, how infection occurs in healthcare settings, and some of the steps they can take to start controlling the risk of infection.

                                                                                                                                        Included Courses

                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                          Infection Prevention and Control - The Basics

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                                                                                                                                          Infection Prevention and Control - Transmission Based Precautions

                                                                                                                                          This course has been designed to provide you with an understanding of how transmission-based precautions are used to help prevent and control infection in healthcare environments.

                                                                                                                                          Infection Prevention and Control - Transmission Based Precautions

                                                                                                                                          This course has been designed to provide you with an understanding of how transmission-based precautions are used to help prevent and control infection in healthcare environments.

                                                                                                                                          Included Courses

                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                            Infection Prevention and Control - Transmission Based Precautions

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                                                                                                                                            Influence and Persuasion in Negotiation

                                                                                                                                            Having the confidence to tell people what you would like them to do is one thing, but being able to convince them why they should do it as well as they possibly can is quite another. In short, this course is about getting people to want to do what you want them to do.

                                                                                                                                            Influence and Persuasion in Negotiation

                                                                                                                                            Having the confidence to tell people what you would like them to do is one thing, but being able to convince them why they should do it as well as they possibly can is quite another. In short, this course is about getting people to want to do what you want them to do.

                                                                                                                                            Included Courses

                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                              Influence and Persuasion in Negotiation

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                                                                                                                                              Intercultural Communication in Aged Care - Ageing, Cognitive Decline, Dementia and Communication

                                                                                                                                              The aim of this module is to explore clinical perspectives of dementia related illness to highlight principles for safe practice and practical strategies for providing care.

                                                                                                                                              Intercultural Communication in Aged Care - Ageing, Cognitive Decline, Dementia and Communication

                                                                                                                                              The aim of this module is to explore clinical perspectives of dementia related illness to highlight principles for safe practice and practical strategies for providing care.

                                                                                                                                              Included Courses

                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                Intercultural Communication in Aged Care - Ageing, Cognitive Decline, Dementia and Communication

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                                                                                                                                                Intercultural Communication in Aged Care - Diversity, Care and Communication

                                                                                                                                                This module has been developed to provide a contemporary understanding of linguistic, cultural and faith-based diversity in aged care and why and how it matters for care and safety.

                                                                                                                                                Intercultural Communication in Aged Care - Diversity, Care and Communication

                                                                                                                                                This module has been developed to provide a contemporary understanding of linguistic, cultural and faith-based diversity in aged care and why and how it matters for care and safety.

                                                                                                                                                Included Courses

                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                  Intercultural Communication in Aged Care - Diversity, Care and Communication

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                                                                                                                                                  Intercultural Communication in Aged Care - Knowing the Person

                                                                                                                                                  This module has been developed to provide a contemporary understanding of linguistic, cultural and faith-based diversity in aged care and why and how it matters for care and safety.

                                                                                                                                                  Intercultural Communication in Aged Care - Knowing the Person

                                                                                                                                                  This module has been developed to provide a contemporary understanding of linguistic, cultural and faith-based diversity in aged care and why and how it matters for care and safety.

                                                                                                                                                  Included Courses

                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                    Intercultural Communication in Aged Care - Knowing the Person

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                                                                                                                                                    Intercultural Communication in Aged Care - Optimising Care Through Being Aware of Language

                                                                                                                                                    The aim of this module is to develop shared understandings of the importance of language in providing care. The focus is on how staff and residents together can reduce risk and optimise care through the choices that they make in language.

                                                                                                                                                    Intercultural Communication in Aged Care - Optimising Care Through Being Aware of Language

                                                                                                                                                    The aim of this module is to develop shared understandings of the importance of language in providing care. The focus is on how staff and residents together can reduce risk and optimise care through the choices that they make in language.

                                                                                                                                                    Included Courses

                                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                                      Intercultural Communication in Aged Care - Optimising Care Through Being Aware of Language

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                                                                                                                                                      Interests and Intelligence

                                                                                                                                                      In this course, we will focus on personality and intelligence.

                                                                                                                                                      Interests and Intelligence

                                                                                                                                                      In this course, we will focus on personality and intelligence.

                                                                                                                                                      Included Courses

                                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                                        Interests and Intelligence

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                                                                                                                                                        Introducing Consulting and Handling Complaints

                                                                                                                                                        In this course, we will investigate the benefits of using a consultative approach when dealing with customers and colleagues, and we will also look at ways of effectively handling customer complaints.

                                                                                                                                                        Introducing Consulting and Handling Complaints

                                                                                                                                                        In this course, we will investigate the benefits of using a consultative approach when dealing with customers and colleagues, and we will also look at ways of effectively handling customer complaints.

                                                                                                                                                        Included Courses

                                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                                          Introducing Consulting and Handling Complaints

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                                                                                                                                                          Introduction to Effective Workplace Relationships

                                                                                                                                                          Organisations that harness the benefits of strong, flexible, motivated and highly skilled workforces can grow and develop quicker than those that do not. Effective workplaces are built on trust and integrity. They lower staff turnover rates as they increase motivation, vastly improving service and production standards, and invariably increasing revenues and profitability. These workplaces are supported by internal and external stakeholder networks that have confidence in one another. Once you have completed this course, you will understand what it is that drives the characteristics and attributes of an effective workplace.

                                                                                                                                                          Introduction to Effective Workplace Relationships

                                                                                                                                                          Organisations that harness the benefits of strong, flexible, motivated and highly skilled workforces can grow and develop quicker than those that do not. Effective workplaces are built on trust and integrity. They lower staff turnover rates as they increase motivation, vastly improving service and production standards, and invariably increasing revenues and profitability. These workplaces are supported by internal and external stakeholder networks that have confidence in one another. Once you have completed this course, you will understand what it is that drives the characteristics and attributes of an effective workplace.

                                                                                                                                                          Included Courses

                                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                                            Introduction to Effective Workplace Relationships

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                                                                                                                                                            Introduction to Leadership

                                                                                                                                                            Leadership is the art of influencing and directing people in such a way that will win their obedience, confidence, respect and loyal cooperation in achieving common objectives. In this first course in our Leadership series, we will overview some basic concepts associated with leadership.

                                                                                                                                                            Introduction to Leadership

                                                                                                                                                            Leadership is the art of influencing and directing people in such a way that will win their obedience, confidence, respect and loyal cooperation in achieving common objectives. In this first course in our Leadership series, we will overview some basic concepts associated with leadership.

                                                                                                                                                            Included Courses

                                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                                              Introduction to Leadership

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                                                                                                                                                              Introduction to Quality Customer Service

                                                                                                                                                              "In Albrecht's paradigm of Total Quality Service (TQS), the author redefines service to mean the value created or added, for the customer or for someone serving the customer, by the work each employee performs. He sums up the problem with service quality by saying, ""The loss of focus on the customer as a human being is probably the single most important fact about the state of service and management in the Western World today."" In this course, we identify the performance outcomes, as well as the skills and knowledge required to contribute to quality customer service standards. We will also look at how to implement customer service standards and systems in your workplace."

                                                                                                                                                              Introduction to Quality Customer Service

                                                                                                                                                              "In Albrecht's paradigm of Total Quality Service (TQS), the author redefines service to mean the value created or added, for the customer or for someone serving the customer, by the work each employee performs. He sums up the problem with service quality by saying, ""The loss of focus on the customer as a human being is probably the single most important fact about the state of service and management in the Western World today."" In this course, we identify the performance outcomes, as well as the skills and knowledge required to contribute to quality customer service standards. We will also look at how to implement customer service standards and systems in your workplace."

                                                                                                                                                              Included Courses

                                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                                Introduction to Quality Customer Service

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                                                                                                                                                                Introduction to workplace learning

                                                                                                                                                                A global economy, combined with ever-increasing regulatory requirements and technology, has created a workplace environment that constantly develops and refines systems and processes. As a result, the shelf life of existing knowledge has decreased and the learning paradigm has changed irrevocably. In this course, we investigate how leading workplaces build on traditional educational methodologies to create flexible, reactive Workplace Learning Environments.

                                                                                                                                                                Introduction to workplace learning

                                                                                                                                                                A global economy, combined with ever-increasing regulatory requirements and technology, has created a workplace environment that constantly develops and refines systems and processes. As a result, the shelf life of existing knowledge has decreased and the learning paradigm has changed irrevocably. In this course, we investigate how leading workplaces build on traditional educational methodologies to create flexible, reactive Workplace Learning Environments.

                                                                                                                                                                Included Courses

                                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                                  Introduction to workplace learning

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                                                                                                                                                                  Knowledge and Networks

                                                                                                                                                                  This course will explore what you need to know and the sources that can help you to define and develop your expertise.

                                                                                                                                                                  Knowledge and Networks

                                                                                                                                                                  This course will explore what you need to know and the sources that can help you to define and develop your expertise.

                                                                                                                                                                  Included Courses

                                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                                    Knowledge and Networks

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                                                                                                                                                                    Leadership Approaches and Theories

                                                                                                                                                                    Having looked at generic qualities found in effective leaders, in this course we will investigate the leadership approaches that tend to be most effective. Most approaches can be linked to a theory that reflects a leader's perspective. So that you can identify elements suited to your personality, we will discuss five of the most common approaches to leadership.

                                                                                                                                                                    Leadership Approaches and Theories

                                                                                                                                                                    Having looked at generic qualities found in effective leaders, in this course we will investigate the leadership approaches that tend to be most effective. Most approaches can be linked to a theory that reflects a leader's perspective. So that you can identify elements suited to your personality, we will discuss five of the most common approaches to leadership.

                                                                                                                                                                    Included Courses

                                                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                                                      Leadership Approaches and Theories

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                                                                                                                                                                      Liaise with Management

                                                                                                                                                                      While working as a team leader or manager, a key part of your role is to ensure that upper management, your staff and all other relevant stakeholders are constantly informed of what is going on in your organisation. In this course, we examine the flow of team-based information throughout the organisation.

                                                                                                                                                                      Liaise with Management

                                                                                                                                                                      While working as a team leader or manager, a key part of your role is to ensure that upper management, your staff and all other relevant stakeholders are constantly informed of what is going on in your organisation. In this course, we examine the flow of team-based information throughout the organisation.

                                                                                                                                                                      Included Courses

                                                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                                                        Liaise with Management

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                                                                                                                                                                        Long Term Planning

                                                                                                                                                                        The Long Term Planning course will discuss concepts such as complementary feeding and weaning, appropriate diets for mother and baby, tandem breastfeeding, teething and biting, bed sharing and co-bathing, re-lactation and induced lactation (in instances such as adoption) and longer term breastfeeding (up to 2 years).

                                                                                                                                                                        Long Term Planning

                                                                                                                                                                        The Long Term Planning course will discuss concepts such as complementary feeding and weaning, appropriate diets for mother and baby, tandem breastfeeding, teething and biting, bed sharing and co-bathing, re-lactation and induced lactation (in instances such as adoption) and longer term breastfeeding (up to 2 years).

                                                                                                                                                                        Included Courses

                                                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                                                          Long Term Planning

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                                                                                                                                                                          Manage Difficulties to Achieve Positives

                                                                                                                                                                          In organisations, opposing ideas can quickly turn into a tug-of-war, with opposing factions doing whatever it takes to win the struggle. A win-lose outcome is seldom beneficial to ongoing workplace relationships. This course will teach you how to drive for win-win scenarios by negotiating solutions to common workplace problems. The goal is that wherever possible, everyone is satisfied.

                                                                                                                                                                          Manage Difficulties to Achieve Positives

                                                                                                                                                                          In organisations, opposing ideas can quickly turn into a tug-of-war, with opposing factions doing whatever it takes to win the struggle. A win-lose outcome is seldom beneficial to ongoing workplace relationships. This course will teach you how to drive for win-win scenarios by negotiating solutions to common workplace problems. The goal is that wherever possible, everyone is satisfied.

                                                                                                                                                                          Included Courses

                                                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                                                            Manage Difficulties to Achieve Positives

                                                                                                                                                                            Add to Cart

                                                                                                                                                                            Manage and Review Projects

                                                                                                                                                                            We have seen that the successful completion of projects and tasks directly depends on a productive and successful team whose members are committed to contributing, communicating and co-operating. In this course, we will focus on setting goals that can be reviewed and measured so that project milestones and completion are clearly identifiable. We will look at how to review project outcomes and processes against the project scope and plan, as well as how important it is to involve team members in the project review cycle and document lessons learnt.

                                                                                                                                                                            Manage and Review Projects

                                                                                                                                                                            We have seen that the successful completion of projects and tasks directly depends on a productive and successful team whose members are committed to contributing, communicating and co-operating. In this course, we will focus on setting goals that can be reviewed and measured so that project milestones and completion are clearly identifiable. We will look at how to review project outcomes and processes against the project scope and plan, as well as how important it is to involve team members in the project review cycle and document lessons learnt.

                                                                                                                                                                            Included Courses

                                                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                                                              Manage and Review Projects

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                                                                                                                                                                              Managing the Disciplinary Process

                                                                                                                                                                              This course has been designed to provide training in how to manage the disciplinary process with consistency and procedural fairness.

                                                                                                                                                                              Managing the Disciplinary Process

                                                                                                                                                                              This course has been designed to provide training in how to manage the disciplinary process with consistency and procedural fairness.

                                                                                                                                                                              Included Courses

                                                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                                                Managing the Disciplinary Process

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                                                                                                                                                                                Manual Handling

                                                                                                                                                                                The Manual Handling course is part of IntelliLearn's Nursing & National Standards Library.

                                                                                                                                                                                Manual Handling

                                                                                                                                                                                The Manual Handling course is part of IntelliLearn's Nursing & National Standards Library.

                                                                                                                                                                                Included Courses

                                                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                                                  Manual Handling

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                                                                                                                                                                                  Manual Tasks in Aged Care

                                                                                                                                                                                  This course has been developed to provide you with an understanding of why and how musculoskeletal injuries occur, as well as some practical tips on how to perform hazardous manual tasks safely. Due to the introduction of model Work Health and Safety (WHS) legislation in various Australian jurisdictions, for the purpose of this training program the terms manual handling and manual tasks are interchangeable, unless otherwise stated.

                                                                                                                                                                                  Manual Tasks in Aged Care

                                                                                                                                                                                  This course has been developed to provide you with an understanding of why and how musculoskeletal injuries occur, as well as some practical tips on how to perform hazardous manual tasks safely. Due to the introduction of model Work Health and Safety (WHS) legislation in various Australian jurisdictions, for the purpose of this training program the terms manual handling and manual tasks are interchangeable, unless otherwise stated.

                                                                                                                                                                                  Included Courses

                                                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                                                    Manual Tasks in Aged Care

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                                                                                                                                                                                    Measuring and Managing Performance

                                                                                                                                                                                    Once an organisation has analysed its mission, identified all its stakeholders and defined its goals, it needs a way to measure progress toward those goals. Actual performance rarely aligns perfectly to planned performance, so to achieve your goals you need to be constantly & accurately informed on progress. This course focuses on defining and applying performance measures as well as recognising the importance of effectively managing performance.

                                                                                                                                                                                    Measuring and Managing Performance

                                                                                                                                                                                    Once an organisation has analysed its mission, identified all its stakeholders and defined its goals, it needs a way to measure progress toward those goals. Actual performance rarely aligns perfectly to planned performance, so to achieve your goals you need to be constantly & accurately informed on progress. This course focuses on defining and applying performance measures as well as recognising the importance of effectively managing performance.

                                                                                                                                                                                    Included Courses

                                                                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                                                                      Measuring and Managing Performance

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                                                                                                                                                                                      Medication Calculations Competency

                                                                                                                                                                                      This training resource provides a competency assessment for Registered Nurses (Div1 RN) and Enrolled Nurses (Div 2 RN) and Midwives whose scope of practice includes the administration of medications. and intravenous (IV) therapy. The competency assessment provides a baseline by which nurses and midwives can assess their skills with performing medication and IV fluid volume and rate calculations.

                                                                                                                                                                                      Medication Calculations Competency

                                                                                                                                                                                      This training resource provides a competency assessment for Registered Nurses (Div1 RN) and Enrolled Nurses (Div 2 RN) and Midwives whose scope of practice includes the administration of medications. and intravenous (IV) therapy. The competency assessment provides a baseline by which nurses and midwives can assess their skills with performing medication and IV fluid volume and rate calculations.

                                                                                                                                                                                      Included Courses

                                                                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                                                                        Medication Calculations Competency

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                                                                                                                                                                                        Medication Management for Midwives

                                                                                                                                                                                        This course covers key areas of Medication management in midwifery including its definition, associated conditions, and management. Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.

                                                                                                                                                                                        Medication Management for Midwives

                                                                                                                                                                                        This course covers key areas of Medication management in midwifery including its definition, associated conditions, and management. Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.

                                                                                                                                                                                        Included Courses

                                                                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                                                                          Medication Management for Midwives

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                                                                                                                                                                                          Mental Health in the Workplace

                                                                                                                                                                                          This course raises awareness about the effects of mental health in the workplace. It also provides pathways to improvement that you can apply in your workplace.

                                                                                                                                                                                          Mental Health in the Workplace

                                                                                                                                                                                          This course raises awareness about the effects of mental health in the workplace. It also provides pathways to improvement that you can apply in your workplace.

                                                                                                                                                                                          Included Courses

                                                                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                                                                            Mental Health in the Workplace

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                                                                                                                                                                                            Minimising Risk Using Personal Protective Equipment Hazard Guide

                                                                                                                                                                                            This course has been developed to provide the learner with an understanding of why personal protective equipment (PPE) is used in the workplace, their PPE responsibilities and some commonly used items of PPE.

                                                                                                                                                                                            Minimising Risk Using Personal Protective Equipment Hazard Guide

                                                                                                                                                                                            This course has been developed to provide the learner with an understanding of why personal protective equipment (PPE) is used in the workplace, their PPE responsibilities and some commonly used items of PPE.

                                                                                                                                                                                            Included Courses

                                                                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                                                                              Minimising Risk Using Personal Protective Equipment Hazard Guide

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                                                                                                                                                                                              Module EP1 - Flexible Endoscopes & Ultrasound Probes - IPC Risk Management

                                                                                                                                                                                              This module has been developed to provide an understanding of the Infection Prevention and Control (IPC) principles and risks related to Flexible Endoscopes and Intracavity Ultrasound Probes. Please note, you will need to successfully complete this Module before being able to access Modules EP2: Flexible Endoscopes IPC Reprocessing, and EP3: Ultrasound Probes IPC Reprocessing as appropriate to your practice.

                                                                                                                                                                                              Module EP1 - Flexible Endoscopes & Ultrasound Probes - IPC Risk Management

                                                                                                                                                                                              This module has been developed to provide an understanding of the Infection Prevention and Control (IPC) principles and risks related to Flexible Endoscopes and Intracavity Ultrasound Probes. Please note, you will need to successfully complete this Module before being able to access Modules EP2: Flexible Endoscopes IPC Reprocessing, and EP3: Ultrasound Probes IPC Reprocessing as appropriate to your practice.

                                                                                                                                                                                              Included Courses

                                                                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                                                                Module EP1 - Flexible Endoscopes & Ultrasound Probes - IPC Risk Management

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                                                                                                                                                                                                Module EP2 - Flexible Endoscopes IPC Reprocessing

                                                                                                                                                                                                This module has been developed to educate HCWs responsible for the management and reprocessing of Flexible Endoscopes and accessories of the recommended procedures according to current standards, guidelines and manufacturers' instructions for use (IFU). Please note, you will need to successfully complete Module EP1: Flexible Endoscopes and Ultrasound Probes IPC Risk Management before completing this Module.

                                                                                                                                                                                                Module EP2 - Flexible Endoscopes IPC Reprocessing

                                                                                                                                                                                                This module has been developed to educate HCWs responsible for the management and reprocessing of Flexible Endoscopes and accessories of the recommended procedures according to current standards, guidelines and manufacturers' instructions for use (IFU). Please note, you will need to successfully complete Module EP1: Flexible Endoscopes and Ultrasound Probes IPC Risk Management before completing this Module.

                                                                                                                                                                                                Included Courses

                                                                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                                                                  Module EP2 - Flexible Endoscopes IPC Reprocessing

                                                                                                                                                                                                  Add to Cart

                                                                                                                                                                                                  Module EP3 - Ultrasound Probes IPC Reprocessing

                                                                                                                                                                                                  This module has been developed to educate HCWs responsible for the management and reprocessing of Intracavity Ultrasound Probes of the recommended procedures according to current standards, guidelines and manufacturers' instructions for use (IFU). Please note, you will need to successfully complete Module EP1: Flexible Endoscopes and Ultrasound Probes IPC Risk Management before completing this Module. In addition you should also have completed Module EP2: Flexible Endoscopes IPC Reprocessing as applicable to your practice.

                                                                                                                                                                                                  Module EP3 - Ultrasound Probes IPC Reprocessing

                                                                                                                                                                                                  This module has been developed to educate HCWs responsible for the management and reprocessing of Intracavity Ultrasound Probes of the recommended procedures according to current standards, guidelines and manufacturers' instructions for use (IFU). Please note, you will need to successfully complete Module EP1: Flexible Endoscopes and Ultrasound Probes IPC Risk Management before completing this Module. In addition you should also have completed Module EP2: Flexible Endoscopes IPC Reprocessing as applicable to your practice.

                                                                                                                                                                                                  Included Courses

                                                                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                                                                    Module EP3 - Ultrasound Probes IPC Reprocessing

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                                                                                                                                                                                                    Module SS1 - Reusable Medical Devices (RMDs) - IPC Risk Management

                                                                                                                                                                                                    This course has been developed to provide healthcare workers (HCWs) responsible for the cleaning, packaging, and sterilisation of reusable medical devices (RMDs), with an understanding of the recommended reprocessing procedures from an IPC Risk Management perspective. Please note, you will need to successfully complete this Module before being able to access Modules SS2: Management of Used Reusable Medical Devices (RMDs), and Monitoring of Reprocessing Equipment; SS3: Packaging and Sterilisation of Reusable Medical Devices (RMDs); and SS4: Reprocessing Equipment Selection and Validation as appropriate to your practice.

                                                                                                                                                                                                    Module SS1 - Reusable Medical Devices (RMDs) - IPC Risk Management

                                                                                                                                                                                                    This course has been developed to provide healthcare workers (HCWs) responsible for the cleaning, packaging, and sterilisation of reusable medical devices (RMDs), with an understanding of the recommended reprocessing procedures from an IPC Risk Management perspective. Please note, you will need to successfully complete this Module before being able to access Modules SS2: Management of Used Reusable Medical Devices (RMDs), and Monitoring of Reprocessing Equipment; SS3: Packaging and Sterilisation of Reusable Medical Devices (RMDs); and SS4: Reprocessing Equipment Selection and Validation as appropriate to your practice.

                                                                                                                                                                                                    Included Courses

                                                                                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                                                                                      Module SS1 - Reusable Medical Devices (RMDs) - IPC Risk Management

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                                                                                                                                                                                                      Module SS2 - Management of Used Reusable Medical Devices, & Monitoring of Reprocessing Equipment

                                                                                                                                                                                                      This course has been developed to educate healthcare workers (HCWs) responsible for the cleaning, packaging, and sterilisation of reusable medical devices (RMDs), and management of associated equipment in relation to the recommended management of used RMDs in regard to care and handling, and the monitoring of reprocessing equipment. The course outlines correct practices in accordance with current standards, guidelines and manufacturers' instructions for use (IFU). Please note, you should have successfully completed Module SS1: Reusable Medical Devices (RMDs) - Infection Prevention and Control (IPC) Risk Management; before completing this Module.

                                                                                                                                                                                                      Module SS2 - Management of Used Reusable Medical Devices, & Monitoring of Reprocessing Equipment

                                                                                                                                                                                                      This course has been developed to educate healthcare workers (HCWs) responsible for the cleaning, packaging, and sterilisation of reusable medical devices (RMDs), and management of associated equipment in relation to the recommended management of used RMDs in regard to care and handling, and the monitoring of reprocessing equipment. The course outlines correct practices in accordance with current standards, guidelines and manufacturers' instructions for use (IFU). Please note, you should have successfully completed Module SS1: Reusable Medical Devices (RMDs) - Infection Prevention and Control (IPC) Risk Management; before completing this Module.

                                                                                                                                                                                                      Included Courses

                                                                                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                                                                                        Module SS2 - Management of Used Reusable Medical Devices, & Monitoring of Reprocessing Equipment

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                                                                                                                                                                                                        Module SS3 - Packaging & Sterilisation of Reusable Medical Devices (RMDs)

                                                                                                                                                                                                        This course has been developed to provide healthcare workers (HCWs) responsible for the packaging and sterilisation of reusable medical devices (RMDs) with an understanding of the recommended procedures for the selection and use of packaging and sterilisation of RMDs, and the monitoring of Sterilisers. Please note, you should have successfully completed Modules SS1: Reusable Medical Devices (RMDs) - Infection Prevention and Control (IPC) Risk Management; and SS2: Management of Used Reusable Medical Devices (RMDs), and Monitoring of Reprocessing Equipment; before completing this Module.

                                                                                                                                                                                                        Module SS3 - Packaging & Sterilisation of Reusable Medical Devices (RMDs)

                                                                                                                                                                                                        This course has been developed to provide healthcare workers (HCWs) responsible for the packaging and sterilisation of reusable medical devices (RMDs) with an understanding of the recommended procedures for the selection and use of packaging and sterilisation of RMDs, and the monitoring of Sterilisers. Please note, you should have successfully completed Modules SS1: Reusable Medical Devices (RMDs) - Infection Prevention and Control (IPC) Risk Management; and SS2: Management of Used Reusable Medical Devices (RMDs), and Monitoring of Reprocessing Equipment; before completing this Module.

                                                                                                                                                                                                        Included Courses

                                                                                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                                                                                          Module SS3 - Packaging & Sterilisation of Reusable Medical Devices (RMDs)

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                                                                                                                                                                                                          Module SS4 - Reprocessing Equipment Selection & Validation

                                                                                                                                                                                                          This course has been developed to provide healthcare workers (HCWs) responsible for the selection and validation of equipment used for reprocessing reusable medical devices (RMDs) with an understanding of the related regulatory requirements. (Note that this Module has been designed for those HCWs who are responsible for the selection and validation of reprocessing equipment and associated processes). Please note, you should have successfully completed Modules SS1: Reusable Medical Devices (RMDs) - Infection Prevention and Control (IPC) Risk Management; SS2: Management of Used Reusable Medical Devices (RMDs), and Monitoring of Reprocessing Equipment; and SS3: Packaging and Sterilisation of Reusable Medical Devices (RMDs); before completing this Module.

                                                                                                                                                                                                          Module SS4 - Reprocessing Equipment Selection & Validation

                                                                                                                                                                                                          This course has been developed to provide healthcare workers (HCWs) responsible for the selection and validation of equipment used for reprocessing reusable medical devices (RMDs) with an understanding of the related regulatory requirements. (Note that this Module has been designed for those HCWs who are responsible for the selection and validation of reprocessing equipment and associated processes). Please note, you should have successfully completed Modules SS1: Reusable Medical Devices (RMDs) - Infection Prevention and Control (IPC) Risk Management; SS2: Management of Used Reusable Medical Devices (RMDs), and Monitoring of Reprocessing Equipment; and SS3: Packaging and Sterilisation of Reusable Medical Devices (RMDs); before completing this Module.

                                                                                                                                                                                                          Included Courses

                                                                                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                                                                                            Module SS4 - Reprocessing Equipment Selection & Validation

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                                                                                                                                                                                                            Monitor and Control - Review and Evaluate Finances

                                                                                                                                                                                                            Financial planning needs to reflect the strategic direction that an organisation intends to go. It is imperative that the right drivers are measured to ensure the business is on track. While this course is focused on the planning and management of the financial aspect of the business, often non-financial indicators will be used to monitor and control income and expenses in specific areas.

                                                                                                                                                                                                            Monitor and Control - Review and Evaluate Finances

                                                                                                                                                                                                            Financial planning needs to reflect the strategic direction that an organisation intends to go. It is imperative that the right drivers are measured to ensure the business is on track. While this course is focused on the planning and management of the financial aspect of the business, often non-financial indicators will be used to monitor and control income and expenses in specific areas.

                                                                                                                                                                                                            Included Courses

                                                                                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                                                                                              Monitor and Control - Review and Evaluate Finances

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                                                                                                                                                                                                              Monitor and Improve Learning Effectiveness

                                                                                                                                                                                                              A primary goal of learning and development is to increase workforce capability and by doing so, increase performance and productivity. To increase performance and productivity, a Learning Plan must be designed and monitored with the goal of creating a skilled, dynamic and innovative workforce that is aligned to organisational goals. In this course, we will look at the basic rules for designing and monitoring such a Learning Plan.

                                                                                                                                                                                                              Monitor and Improve Learning Effectiveness

                                                                                                                                                                                                              A primary goal of learning and development is to increase workforce capability and by doing so, increase performance and productivity. To increase performance and productivity, a Learning Plan must be designed and monitored with the goal of creating a skilled, dynamic and innovative workforce that is aligned to organisational goals. In this course, we will look at the basic rules for designing and monitoring such a Learning Plan.

                                                                                                                                                                                                              Included Courses

                                                                                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                                                                                Monitor and Improve Learning Effectiveness

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                                                                                                                                                                                                                Monitoring Performance & Professional Development

                                                                                                                                                                                                                Professional development refers to skills and knowledge attained for both personal development and career advancement. It encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework, conferences and informal learning opportunities situated in practice. In this course, we will investigate the process of assessing and improving work quality. We will also investigate the importance of planning professional development, which requires the analysis of past performance to identify strengths and challenges before setting goals and plans for personal improvement.

                                                                                                                                                                                                                Monitoring Performance & Professional Development

                                                                                                                                                                                                                Professional development refers to skills and knowledge attained for both personal development and career advancement. It encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework, conferences and informal learning opportunities situated in practice. In this course, we will investigate the process of assessing and improving work quality. We will also investigate the importance of planning professional development, which requires the analysis of past performance to identify strengths and challenges before setting goals and plans for personal improvement.

                                                                                                                                                                                                                Included Courses

                                                                                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                                                                                  Monitoring Performance & Professional Development

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                                                                                                                                                                                                                  Monitoring the Implementation

                                                                                                                                                                                                                  Little in your budget will be 100% predictable because there is no such thing as a perfect working environment. There will almost certainly be variance between plan and outcome. In this course, we will learn to anticipate and prepare for a variance in the planning stage and scan for performance problems throughout the monitoring stage. We look at how planning and controlling are linked and we will examine the different types of control mechanisms that are implemented to monitor and measure financial, operational and human resource performance.

                                                                                                                                                                                                                  Monitoring the Implementation

                                                                                                                                                                                                                  Little in your budget will be 100% predictable because there is no such thing as a perfect working environment. There will almost certainly be variance between plan and outcome. In this course, we will learn to anticipate and prepare for a variance in the planning stage and scan for performance problems throughout the monitoring stage. We look at how planning and controlling are linked and we will examine the different types of control mechanisms that are implemented to monitor and measure financial, operational and human resource performance.

                                                                                                                                                                                                                  Included Courses

                                                                                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                                                                                    Monitoring the Implementation

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                                                                                                                                                                                                                    Motivation Concepts for Managers

                                                                                                                                                                                                                    Motivation is a complex process that requires an understanding of the needs, wants and expectations of people. It is much easier to lead and motivate if you understand what people's undeniable needs are and can generate the appropriate conditions to suit. In this course, we will investigate those conditions.

                                                                                                                                                                                                                    Motivation Concepts for Managers

                                                                                                                                                                                                                    Motivation is a complex process that requires an understanding of the needs, wants and expectations of people. It is much easier to lead and motivate if you understand what people's undeniable needs are and can generate the appropriate conditions to suit. In this course, we will investigate those conditions.

                                                                                                                                                                                                                    Included Courses

                                                                                                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                                                                                                      Motivation Concepts for Managers

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                                                                                                                                                                                                                      Negotiating Yourself

                                                                                                                                                                                                                      In this course, we investigate the dynamics and skills involved in negotiation and how you can be more influential and persuasive by combining preparation, confidence and persuasion skills.

                                                                                                                                                                                                                      Negotiating Yourself

                                                                                                                                                                                                                      In this course, we investigate the dynamics and skills involved in negotiation and how you can be more influential and persuasive by combining preparation, confidence and persuasion skills.

                                                                                                                                                                                                                      Included Courses

                                                                                                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                                                                                                        Negotiating Yourself

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                                                                                                                                                                                                                        Networks and Positive Workplace Relationships

                                                                                                                                                                                                                        All kinds of people interact daily to achieve tasks as well as overall team and organisational goals. While interacting with some people comes naturally, the challenge many people face involves interacting with people they feel less comfortable with. This course investigates how people can build and sustain positive workplace relationships using networking, coaching and mentoring, as well as a diverse range of interpersonal skills.

                                                                                                                                                                                                                        Networks and Positive Workplace Relationships

                                                                                                                                                                                                                        All kinds of people interact daily to achieve tasks as well as overall team and organisational goals. While interacting with some people comes naturally, the challenge many people face involves interacting with people they feel less comfortable with. This course investigates how people can build and sustain positive workplace relationships using networking, coaching and mentoring, as well as a diverse range of interpersonal skills.

                                                                                                                                                                                                                        Included Courses

                                                                                                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                                                                                                          Networks and Positive Workplace Relationships

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                                                                                                                                                                                                                          Newborn CPR

                                                                                                                                                                                                                          Newborn Care is an essential course for midwives who will care for both premature and full term neonates. The course includes a range of videos demonstrating newborn examination and various emergency equipment which may need to be used.Upon successful completion of the associated quiz, 2 Australian College of Midwives (MidPLUS) points will be awarded.

                                                                                                                                                                                                                          Newborn CPR

                                                                                                                                                                                                                          Newborn Care is an essential course for midwives who will care for both premature and full term neonates. The course includes a range of videos demonstrating newborn examination and various emergency equipment which may need to be used.Upon successful completion of the associated quiz, 2 Australian College of Midwives (MidPLUS) points will be awarded.

                                                                                                                                                                                                                          Included Courses

                                                                                                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                                                                                                            Newborn CPR

                                                                                                                                                                                                                            Add to Cart

                                                                                                                                                                                                                            Non Verbal Communication

                                                                                                                                                                                                                            This course is designed to teach you to combine the actual words with background knowledge and the observation of personal behaviour and non-verbal signals. Doing so will help you to get your message across, as well as decode the communications you receive. Organisations can choose to deliver the course 'out-of-the-box' or personalise it to their needs.

                                                                                                                                                                                                                            Non Verbal Communication

                                                                                                                                                                                                                            This course is designed to teach you to combine the actual words with background knowledge and the observation of personal behaviour and non-verbal signals. Doing so will help you to get your message across, as well as decode the communications you receive. Organisations can choose to deliver the course 'out-of-the-box' or personalise it to their needs.

                                                                                                                                                                                                                            Included Courses

                                                                                                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                                                                                                              Non Verbal Communication

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                                                                                                                                                                                                                              Open Disclosure

                                                                                                                                                                                                                              This course has been developed to provide you with a practical understanding of the issues involved in managing adverse events and any subsequent open disclosure in a health care setting.

                                                                                                                                                                                                                              Open Disclosure

                                                                                                                                                                                                                              This course has been developed to provide you with a practical understanding of the issues involved in managing adverse events and any subsequent open disclosure in a health care setting.

                                                                                                                                                                                                                              Included Courses

                                                                                                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                                                                                                Open Disclosure

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                                                                                                                                                                                                                                Overcoming Resistance to Change

                                                                                                                                                                                                                                Resistance to change is a natural human reaction. A clear understanding of the specific reasons for the resistance will help you to accept change yourself, as well as to support others.

                                                                                                                                                                                                                                Overcoming Resistance to Change

                                                                                                                                                                                                                                Resistance to change is a natural human reaction. A clear understanding of the specific reasons for the resistance will help you to accept change yourself, as well as to support others.

                                                                                                                                                                                                                                Included Courses

                                                                                                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                                                                                                  Overcoming Resistance to Change

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                                                                                                                                                                                                                                  People Skills in a Project Setting

                                                                                                                                                                                                                                  We have underlined how important it is to select the right people as key players and resources in the project sphere. In fact, much of your work as a project manager will involve motivating and organising people so, in this course, we will explore the human aspects that are vital throughout the cycle of a project. In doing so, we will touch on human resources, team dynamics and motivational leadership.

                                                                                                                                                                                                                                  People Skills in a Project Setting

                                                                                                                                                                                                                                  We have underlined how important it is to select the right people as key players and resources in the project sphere. In fact, much of your work as a project manager will involve motivating and organising people so, in this course, we will explore the human aspects that are vital throughout the cycle of a project. In doing so, we will touch on human resources, team dynamics and motivational leadership.

                                                                                                                                                                                                                                  Included Courses

                                                                                                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                                                                                                    People Skills in a Project Setting

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                                                                                                                                                                                                                                    Peripheral Intravenous Cannulation

                                                                                                                                                                                                                                    This course is designed to provide an understanding of how to insert a peripheral intravenous cannula (PIVC) into an adult patient and to prevent and control healthcare associated infections (HAIs) associated with this procedure.

                                                                                                                                                                                                                                    Peripheral Intravenous Cannulation

                                                                                                                                                                                                                                    This course is designed to provide an understanding of how to insert a peripheral intravenous cannula (PIVC) into an adult patient and to prevent and control healthcare associated infections (HAIs) associated with this procedure.

                                                                                                                                                                                                                                    Included Courses

                                                                                                                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                                                                                                                      Peripheral Intravenous Cannulation

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                                                                                                                                                                                                                                      Personal Wellbeing - Diabetes and your Heart

                                                                                                                                                                                                                                      This course has been developed to provide learners with an understanding of diabetes, how and why it develops and strategies for managing diabetes or preventing it from developing.

                                                                                                                                                                                                                                      Personal Wellbeing - Diabetes and your Heart

                                                                                                                                                                                                                                      This course has been developed to provide learners with an understanding of diabetes, how and why it develops and strategies for managing diabetes or preventing it from developing.

                                                                                                                                                                                                                                      Included Courses

                                                                                                                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                                                                                                                        Personal Wellbeing - Diabetes and your Heart

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                                                                                                                                                                                                                                        Personal Wellbeing - Healthy Blood Pressure and your Heart

                                                                                                                                                                                                                                        This module has been developed to provide learners with an understanding of the importance of healthy blood pressure.

                                                                                                                                                                                                                                        Personal Wellbeing - Healthy Blood Pressure and your Heart

                                                                                                                                                                                                                                        This module has been developed to provide learners with an understanding of the importance of healthy blood pressure.

                                                                                                                                                                                                                                        Included Courses

                                                                                                                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                                                                                                                          Personal Wellbeing - Healthy Blood Pressure and your Heart

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                                                                                                                                                                                                                                          Personal Wellbeing - Healthy Eating and your Heart

                                                                                                                                                                                                                                          This course has been developed to provide learners with an understanding of the key elements of a heart healthy diet and how food can affect the risk factors for heart disease.

                                                                                                                                                                                                                                          Personal Wellbeing - Healthy Eating and your Heart

                                                                                                                                                                                                                                          This course has been developed to provide learners with an understanding of the key elements of a heart healthy diet and how food can affect the risk factors for heart disease.

                                                                                                                                                                                                                                          Included Courses

                                                                                                                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                                                                                                                            Personal Wellbeing - Healthy Eating and your Heart

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                                                                                                                                                                                                                                            Personal Wellbeing - Healthy Heart Fundamentals

                                                                                                                                                                                                                                            This course has been developed to increase your understanding of the risk factors for heart disease and stroke.

                                                                                                                                                                                                                                            Personal Wellbeing - Healthy Heart Fundamentals

                                                                                                                                                                                                                                            This course has been developed to increase your understanding of the risk factors for heart disease and stroke.

                                                                                                                                                                                                                                            Included Courses

                                                                                                                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                                                                                                                              Personal Wellbeing - Healthy Heart Fundamentals

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                                                                                                                                                                                                                                              Personal Wellbeing - Healthy Weight and your Heart

                                                                                                                                                                                                                                              This course has been developed to provide learners with an understanding of the relationship between weight, diet and heart disease.

                                                                                                                                                                                                                                              Personal Wellbeing - Healthy Weight and your Heart

                                                                                                                                                                                                                                              This course has been developed to provide learners with an understanding of the relationship between weight, diet and heart disease.

                                                                                                                                                                                                                                              Included Courses

                                                                                                                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                                                                                                                Personal Wellbeing - Healthy Weight and your Heart

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                                                                                                                                                                                                                                                Personal Wellbeing - Physical Activity and your Heart

                                                                                                                                                                                                                                                This course has been developed to provide learners with an understanding of how physical activity affects our health, what can prevent us getting enough activity, and strategies for how we can increase our physical activity levels.

                                                                                                                                                                                                                                                Personal Wellbeing - Physical Activity and your Heart

                                                                                                                                                                                                                                                This course has been developed to provide learners with an understanding of how physical activity affects our health, what can prevent us getting enough activity, and strategies for how we can increase our physical activity levels.

                                                                                                                                                                                                                                                Included Courses

                                                                                                                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                                                                                                                  Personal Wellbeing - Physical Activity and your Heart

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                                                                                                                                                                                                                                                  Personal Wellbeing - Shopping and your Heart

                                                                                                                                                                                                                                                  This course has been designed to provide you with an understanding of how shopping strategies can promote heart health.

                                                                                                                                                                                                                                                  Personal Wellbeing - Shopping and your Heart

                                                                                                                                                                                                                                                  This course has been designed to provide you with an understanding of how shopping strategies can promote heart health.

                                                                                                                                                                                                                                                  Included Courses

                                                                                                                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                                                                                                                    Personal Wellbeing - Shopping and your Heart

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                                                                                                                                                                                                                                                    Plan and Implement Financial Management Approaches

                                                                                                                                                                                                                                                    In this course, we will learn about internal and external reporting requirements of organisations and we will introduce the knowledge and skills required to prepare and understand those reports.

                                                                                                                                                                                                                                                    Plan and Implement Financial Management Approaches

                                                                                                                                                                                                                                                    In this course, we will learn about internal and external reporting requirements of organisations and we will introduce the knowledge and skills required to prepare and understand those reports.

                                                                                                                                                                                                                                                    Included Courses

                                                                                                                                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                                                                                                                                      Plan and Implement Financial Management Approaches

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                                                                                                                                                                                                                                                      Plan to Achieve Team Outcomes

                                                                                                                                                                                                                                                      Successful completion of projects and tasks directly depends on a productive and successful team that is committed to working together. The success of the team will require commitment, contribution, communication and cooperation. It is important to recognise that no team is perfect, so conflict management and change management strategies are also vital.

                                                                                                                                                                                                                                                      Plan to Achieve Team Outcomes

                                                                                                                                                                                                                                                      Successful completion of projects and tasks directly depends on a productive and successful team that is committed to working together. The success of the team will require commitment, contribution, communication and cooperation. It is important to recognise that no team is perfect, so conflict management and change management strategies are also vital.

                                                                                                                                                                                                                                                      Included Courses

                                                                                                                                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                                                                                                                                        Plan to Achieve Team Outcomes

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                                                                                                                                                                                                                                                        Positioning and Attachment

                                                                                                                                                                                                                                                        The Positioning and Attachment course will provide an overview of effective strategies to achieve effective attachment which includes introducing various positions to meet individual needs. Managing engorgement and expressing are also covered.

                                                                                                                                                                                                                                                        Positioning and Attachment

                                                                                                                                                                                                                                                        The Positioning and Attachment course will provide an overview of effective strategies to achieve effective attachment which includes introducing various positions to meet individual needs. Managing engorgement and expressing are also covered.

                                                                                                                                                                                                                                                        Included Courses

                                                                                                                                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                                                                                                                                          Positioning and Attachment

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                                                                                                                                                                                                                                                          Postpartum Haemorrhage (PPH)

                                                                                                                                                                                                                                                          This course covers key areas of PPH including definitions, aetiology, risks and management. Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.

                                                                                                                                                                                                                                                          Postpartum Haemorrhage (PPH)

                                                                                                                                                                                                                                                          This course covers key areas of PPH including definitions, aetiology, risks and management. Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.

                                                                                                                                                                                                                                                          Included Courses

                                                                                                                                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                                                                                                                                            Postpartum Haemorrhage (PPH)

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                                                                                                                                                                                                                                                            Pre-eclampsia/Eclampsia

                                                                                                                                                                                                                                                            This course covers key areas of Pre-eclampsia/Eclampsia including its definition, associated risk factors, complications and management. Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.

                                                                                                                                                                                                                                                            Pre-eclampsia/Eclampsia

                                                                                                                                                                                                                                                            This course covers key areas of Pre-eclampsia/Eclampsia including its definition, associated risk factors, complications and management. Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.

                                                                                                                                                                                                                                                            Included Courses

                                                                                                                                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                                                                                                                                              Pre-eclampsia/Eclampsia

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                                                                                                                                                                                                                                                              Preparing to Implement the Operational Plan

                                                                                                                                                                                                                                                              While organisations use long-term strategic planning to outline the overall direction of the organisation and the strategies to achieve stated or desired outcomes, operational plans are often referred to as action plans for a very good reason. Through its operational (or action) plan, each division, section, team, etc. articulates exactly how it will perform specific tasks in order to systematically achieve goals that are aligned to the strategic goals. This course investigates the skills and knowledge required to implement an operational plan in your work environment.

                                                                                                                                                                                                                                                              Preparing to Implement the Operational Plan

                                                                                                                                                                                                                                                              While organisations use long-term strategic planning to outline the overall direction of the organisation and the strategies to achieve stated or desired outcomes, operational plans are often referred to as action plans for a very good reason. Through its operational (or action) plan, each division, section, team, etc. articulates exactly how it will perform specific tasks in order to systematically achieve goals that are aligned to the strategic goals. This course investigates the skills and knowledge required to implement an operational plan in your work environment.

                                                                                                                                                                                                                                                              Included Courses

                                                                                                                                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                                                                                                                                Preparing to Implement the Operational Plan

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                                                                                                                                                                                                                                                                Pressure Injuries

                                                                                                                                                                                                                                                                This course has been developed to improve your knowledge of pressure injuries and their treatment. The course uses a holistic approach, based on current research, as the foundation for managing pressure injuries.

                                                                                                                                                                                                                                                                Pressure Injuries

                                                                                                                                                                                                                                                                This course has been developed to improve your knowledge of pressure injuries and their treatment. The course uses a holistic approach, based on current research, as the foundation for managing pressure injuries.

                                                                                                                                                                                                                                                                Included Courses

                                                                                                                                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                                                                                                                                  Pressure Injuries

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                                                                                                                                                                                                                                                                  Privacy and the Workplace

                                                                                                                                                                                                                                                                  This course has been developed to provide learners with an understanding of the right to privacy, as well as what learners can do to ensure privacy is maintained.

                                                                                                                                                                                                                                                                  Privacy and the Workplace

                                                                                                                                                                                                                                                                  This course has been developed to provide learners with an understanding of the right to privacy, as well as what learners can do to ensure privacy is maintained.

                                                                                                                                                                                                                                                                  Included Courses

                                                                                                                                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                                                                                                                                    Privacy and the Workplace

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                                                                                                                                                                                                                                                                    Problem-Solving and Decision-Making

                                                                                                                                                                                                                                                                    In this course, we will focus on providing you with a basic framework for problem-solving and decision-making that you can apply in today's workplace.

                                                                                                                                                                                                                                                                    Problem-Solving and Decision-Making

                                                                                                                                                                                                                                                                    In this course, we will focus on providing you with a basic framework for problem-solving and decision-making that you can apply in today's workplace.

                                                                                                                                                                                                                                                                    Included Courses

                                                                                                                                                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                                                                                                                                                      Problem-Solving and Decision-Making

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                                                                                                                                                                                                                                                                      Project Lifecycle - Introduction, Initiation and Definition

                                                                                                                                                                                                                                                                      The drive for greater efficiency requires that today's workplace be organised into flexible teams that are tasked with specific projects. In effect, we can think of a project as being a temporary endeavour that requires a project team to accomplish a sequence of connected tasks. This course investigates the skills required to manage such a team, including how to develop and motivate people, how to generate detailed action plans, and how to monitor progress and report to stakeholders.

                                                                                                                                                                                                                                                                      Project Lifecycle - Introduction, Initiation and Definition

                                                                                                                                                                                                                                                                      The drive for greater efficiency requires that today's workplace be organised into flexible teams that are tasked with specific projects. In effect, we can think of a project as being a temporary endeavour that requires a project team to accomplish a sequence of connected tasks. This course investigates the skills required to manage such a team, including how to develop and motivate people, how to generate detailed action plans, and how to monitor progress and report to stakeholders.

                                                                                                                                                                                                                                                                      Included Courses

                                                                                                                                                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                                                                                                                                                        Project Lifecycle - Introduction, Initiation and Definition

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                                                                                                                                                                                                                                                                        Promote Products and Services

                                                                                                                                                                                                                                                                        In this course, we will be examining promotional activities from the perspective of the seller who is looking to promote goods, services, or both. A good describes something that you can touch, while a service is something that someone does for you normally without a physical item changing hands.

                                                                                                                                                                                                                                                                        Promote Products and Services

                                                                                                                                                                                                                                                                        In this course, we will be examining promotional activities from the perspective of the seller who is looking to promote goods, services, or both. A good describes something that you can touch, while a service is something that someone does for you normally without a physical item changing hands.

                                                                                                                                                                                                                                                                        Included Courses

                                                                                                                                                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                                                                                                                                                          Promote Products and Services

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                                                                                                                                                                                                                                                                          Provide Opportunities for Further Improvement

                                                                                                                                                                                                                                                                          In this course, we investigate the importance of implementing processes to ensure team members are informed of savings and productivity/service improvements by achieving the business plan. We also look at documenting work performance to aid the identification of further opportunities for improvement, including how to manage records, reports and recommendations for improvement within organisation systems and processes.

                                                                                                                                                                                                                                                                          Provide Opportunities for Further Improvement

                                                                                                                                                                                                                                                                          In this course, we investigate the importance of implementing processes to ensure team members are informed of savings and productivity/service improvements by achieving the business plan. We also look at documenting work performance to aid the identification of further opportunities for improvement, including how to manage records, reports and recommendations for improvement within organisation systems and processes.

                                                                                                                                                                                                                                                                          Included Courses

                                                                                                                                                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                                                                                                                                                            Provide Opportunities for Further Improvement

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                                                                                                                                                                                                                                                                            Quality Customer Service Skills

                                                                                                                                                                                                                                                                            Customer service representatives may interact with customers through several different means. They may have customers approach them in person or contact them by telephone, computer, mail or fax. At times they will also have to deal with difficult or irate customers, which can be challenging. While some people are naturally customer-oriented, many need to learn those skills. In this course, we will investigate the technical and social skills that are crucial to effective customer service.

                                                                                                                                                                                                                                                                            Quality Customer Service Skills

                                                                                                                                                                                                                                                                            Customer service representatives may interact with customers through several different means. They may have customers approach them in person or contact them by telephone, computer, mail or fax. At times they will also have to deal with difficult or irate customers, which can be challenging. While some people are naturally customer-oriented, many need to learn those skills. In this course, we will investigate the technical and social skills that are crucial to effective customer service.

                                                                                                                                                                                                                                                                            Included Courses

                                                                                                                                                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                                                                                                                                                              Quality Customer Service Skills

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                                                                                                                                                                                                                                                                              Quality and Continuous Improvement

                                                                                                                                                                                                                                                                              In this course, we introduce the basics of continuous improvement, which is an initiative whereby processes and models are constantly evaluated and tested to ensure that optimum performance and customer service is achieved.

                                                                                                                                                                                                                                                                              Quality and Continuous Improvement

                                                                                                                                                                                                                                                                              In this course, we introduce the basics of continuous improvement, which is an initiative whereby processes and models are constantly evaluated and tested to ensure that optimum performance and customer service is achieved.

                                                                                                                                                                                                                                                                              Included Courses

                                                                                                                                                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                Quality and Continuous Improvement

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                                                                                                                                                                                                                                                                                Records Awareness

                                                                                                                                                                                                                                                                                Information and records are a major component of our corporate memory and risk management strategies. They are vital assets that support our ongoing operations. This course will introduce you to the general principles of Records Management and your responsibilities on our behalf.

                                                                                                                                                                                                                                                                                Records Awareness

                                                                                                                                                                                                                                                                                Information and records are a major component of our corporate memory and risk management strategies. They are vital assets that support our ongoing operations. This course will introduce you to the general principles of Records Management and your responsibilities on our behalf.

                                                                                                                                                                                                                                                                                Included Courses

                                                                                                                                                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                  Records Awareness

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                                                                                                                                                                                                                                                                                  Report on Financial Activity

                                                                                                                                                                                                                                                                                  In this course, we will investigate the basics of compiling financial information for key stakeholders. We will focus on how financial information is processed and how reports are constructed, including how to identify asset and liability accounts; identify income and expense accounts; complete and interpret a Chart of Accounts and apply a Chart of Accounts coding system.

                                                                                                                                                                                                                                                                                  Report on Financial Activity

                                                                                                                                                                                                                                                                                  In this course, we will investigate the basics of compiling financial information for key stakeholders. We will focus on how financial information is processed and how reports are constructed, including how to identify asset and liability accounts; identify income and expense accounts; complete and interpret a Chart of Accounts and apply a Chart of Accounts coding system.

                                                                                                                                                                                                                                                                                  Included Courses

                                                                                                                                                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                    Report on Financial Activity

                                                                                                                                                                                                                                                                                    Add to Cart

                                                                                                                                                                                                                                                                                    Reporting Back on Implementation

                                                                                                                                                                                                                                                                                    We have investigated in earlier courses how the processes of allocating resources, monitoring budget performance and improving plans and methods all rely on statistical and financial reports. This course will overview the importance of conducting regular interim progress reviews and compiling accurate budget and statistical reports that are distributed to key stakeholders as required.

                                                                                                                                                                                                                                                                                    Reporting Back on Implementation

                                                                                                                                                                                                                                                                                    We have investigated in earlier courses how the processes of allocating resources, monitoring budget performance and improving plans and methods all rely on statistical and financial reports. This course will overview the importance of conducting regular interim progress reviews and compiling accurate budget and statistical reports that are distributed to key stakeholders as required.

                                                                                                                                                                                                                                                                                    Included Courses

                                                                                                                                                                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                      Reporting Back on Implementation

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                                                                                                                                                                                                                                                                                      Rewards and Recognition

                                                                                                                                                                                                                                                                                      Few would claim that rewards alone are enough to motivate employees. However, dissatisfaction with the level or structure of rewards can detract significantly from productivity. In this course, we will look at building a reward system that combines the monetary and non-monetary elements that are crucial in attracting, retaining and motivating staff.

                                                                                                                                                                                                                                                                                      Rewards and Recognition

                                                                                                                                                                                                                                                                                      Few would claim that rewards alone are enough to motivate employees. However, dissatisfaction with the level or structure of rewards can detract significantly from productivity. In this course, we will look at building a reward system that combines the monetary and non-monetary elements that are crucial in attracting, retaining and motivating staff.

                                                                                                                                                                                                                                                                                      Included Courses

                                                                                                                                                                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                        Rewards and Recognition

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                                                                                                                                                                                                                                                                                        Sexual Harassment

                                                                                                                                                                                                                                                                                        This course has been developed to provide the learner with an understanding of how to recognise and avoid behaviour that could be considered sexual harassment, and what to do if they are being subjected to or witness this type of behaviour.

                                                                                                                                                                                                                                                                                        Sexual Harassment

                                                                                                                                                                                                                                                                                        This course has been developed to provide the learner with an understanding of how to recognise and avoid behaviour that could be considered sexual harassment, and what to do if they are being subjected to or witness this type of behaviour.

                                                                                                                                                                                                                                                                                        Included Courses

                                                                                                                                                                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                          Sexual Harassment

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                                                                                                                                                                                                                                                                                          Shoulder Dystocia

                                                                                                                                                                                                                                                                                          This online course covers key areas of shoulder dystocia including definition, risk factors and management.

                                                                                                                                                                                                                                                                                          Upon successful completion of this course you will receive 1 ACM CPD Point.

                                                                                                                                                                                                                                                                                          This is a license for access to this online course for a period of 1 year from the time of purchase of that license.

                                                                                                                                                                                                                                                                                          Shoulder Dystocia

                                                                                                                                                                                                                                                                                          This online course covers key areas of shoulder dystocia including definition, risk factors and management.

                                                                                                                                                                                                                                                                                          Upon successful completion of this course you will receive 1 ACM CPD Point.

                                                                                                                                                                                                                                                                                          This is a license for access to this online course for a period of 1 year from the time of purchase of that license.

                                                                                                                                                                                                                                                                                          Included Courses

                                                                                                                                                                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                            Shoulder Dystocia

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                                                                                                                                                                                                                                                                                            Skin Integrity

                                                                                                                                                                                                                                                                                            This course has been designed to help you improve your knowledge of skin tears and incontinence-associated dermatitis and their treatment.

                                                                                                                                                                                                                                                                                            Skin Integrity

                                                                                                                                                                                                                                                                                            This course has been designed to help you improve your knowledge of skin tears and incontinence-associated dermatitis and their treatment.

                                                                                                                                                                                                                                                                                            Included Courses

                                                                                                                                                                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                              Skin Integrity

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                                                                                                                                                                                                                                                                                              Social and Digital Media and the Workplace

                                                                                                                                                                                                                                                                                              This course has been designed to provide you with an understanding of appropriate uses of social and digital media in the workplace, and how to avoid breaching workplace standards and safety legislation.

                                                                                                                                                                                                                                                                                              Social and Digital Media and the Workplace

                                                                                                                                                                                                                                                                                              This course has been designed to provide you with an understanding of appropriate uses of social and digital media in the workplace, and how to avoid breaching workplace standards and safety legislation.

                                                                                                                                                                                                                                                                                              Included Courses

                                                                                                                                                                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                Social and Digital Media and the Workplace

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                                                                                                                                                                                                                                                                                                State Legislation

                                                                                                                                                                                                                                                                                                Many organisations will be delivering legislation based learning through our Work Health and Safety Act 2011 course. This optional course provides a localised option for organisations who have specific legislative regulations that are based on the state based legislation.

                                                                                                                                                                                                                                                                                                State Legislation

                                                                                                                                                                                                                                                                                                Many organisations will be delivering legislation based learning through our Work Health and Safety Act 2011 course. This optional course provides a localised option for organisations who have specific legislative regulations that are based on the state based legislation.

                                                                                                                                                                                                                                                                                                Included Courses

                                                                                                                                                                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                  State Legislation

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                                                                                                                                                                                                                                                                                                  Stress Less at Work

                                                                                                                                                                                                                                                                                                  This course has been developed to provide you with an understanding of workplace stress and a range of strategies to help you manage stress.

                                                                                                                                                                                                                                                                                                  Stress Less at Work

                                                                                                                                                                                                                                                                                                  This course has been developed to provide you with an understanding of workplace stress and a range of strategies to help you manage stress.

                                                                                                                                                                                                                                                                                                  Included Courses

                                                                                                                                                                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                    Stress Less at Work

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                                                                                                                                                                                                                                                                                                    Supplementary Feeds in Special Circumstances

                                                                                                                                                                                                                                                                                                    The Supplementary Feeds in Special Circumstances course will cover supplementary feeding including when it is necessary and appropriate, and various methods of providing them. Also covered are principles around supporting the choice not to breastfeed and safe and effective storage, handling and preparation of powdered formula.

                                                                                                                                                                                                                                                                                                    Supplementary Feeds in Special Circumstances

                                                                                                                                                                                                                                                                                                    The Supplementary Feeds in Special Circumstances course will cover supplementary feeding including when it is necessary and appropriate, and various methods of providing them. Also covered are principles around supporting the choice not to breastfeed and safe and effective storage, handling and preparation of powdered formula.

                                                                                                                                                                                                                                                                                                    Included Courses

                                                                                                                                                                                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                      Supplementary Feeds in Special Circumstances

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                                                                                                                                                                                                                                                                                                      Taking Responsibility and Embracing Accountability

                                                                                                                                                                                                                                                                                                      This course explores the vital step of taking responsibility, which starts with developing a belief that you, as an individual, are accountable for the quality and timeliness of the outcome.

                                                                                                                                                                                                                                                                                                      Taking Responsibility and Embracing Accountability

                                                                                                                                                                                                                                                                                                      This course explores the vital step of taking responsibility, which starts with developing a belief that you, as an individual, are accountable for the quality and timeliness of the outcome.

                                                                                                                                                                                                                                                                                                      Included Courses

                                                                                                                                                                                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                        Taking Responsibility and Embracing Accountability

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                                                                                                                                                                                                                                                                                                        Team Roles and Relationships

                                                                                                                                                                                                                                                                                                        Workplace diversity is about learning from others who are not the same, about dignity and respect for all, and about creating workplace environments and practices that encourage learning from others and capture the advantage of diverse perspectives. In this course, we will learn about how teams operate most effectively when responsibilities and roles are assigned based on recognition of the experience, knowledge and skills that the various team members bring to the table.

                                                                                                                                                                                                                                                                                                        Team Roles and Relationships

                                                                                                                                                                                                                                                                                                        Workplace diversity is about learning from others who are not the same, about dignity and respect for all, and about creating workplace environments and practices that encourage learning from others and capture the advantage of diverse perspectives. In this course, we will learn about how teams operate most effectively when responsibilities and roles are assigned based on recognition of the experience, knowledge and skills that the various team members bring to the table.

                                                                                                                                                                                                                                                                                                        Included Courses

                                                                                                                                                                                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                          Team Roles and Relationships

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                                                                                                                                                                                                                                                                                                          The Consultative Service Process

                                                                                                                                                                                                                                                                                                          In this course, we will provide you with an introduction to the consultative service process. Using a systematic approach will help you to understand how to effectively use each phase of the service process to your advantage.

                                                                                                                                                                                                                                                                                                          The Consultative Service Process

                                                                                                                                                                                                                                                                                                          In this course, we will provide you with an introduction to the consultative service process. Using a systematic approach will help you to understand how to effectively use each phase of the service process to your advantage.

                                                                                                                                                                                                                                                                                                          Included Courses

                                                                                                                                                                                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                            The Consultative Service Process

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                                                                                                                                                                                                                                                                                                            The Fundamentals of Change

                                                                                                                                                                                                                                                                                                            In this course, we introduce the fundamentals of planning and coping with workplace change.

                                                                                                                                                                                                                                                                                                            The Fundamentals of Change

                                                                                                                                                                                                                                                                                                            In this course, we introduce the fundamentals of planning and coping with workplace change.

                                                                                                                                                                                                                                                                                                            Included Courses

                                                                                                                                                                                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                              The Fundamentals of Change

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                                                                                                                                                                                                                                                                                                              The Internet as a Workplace Tool

                                                                                                                                                                                                                                                                                                              Knowing how to use the Internet effectively is critical to most facets of your life. In this course, we will introduce the power of the Internet, starting by looking briefly at its three core functions.

                                                                                                                                                                                                                                                                                                              The Internet as a Workplace Tool

                                                                                                                                                                                                                                                                                                              Knowing how to use the Internet effectively is critical to most facets of your life. In this course, we will introduce the power of the Internet, starting by looking briefly at its three core functions.

                                                                                                                                                                                                                                                                                                              Included Courses

                                                                                                                                                                                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                                The Internet as a Workplace Tool

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                                                                                                                                                                                                                                                                                                                The Official Aseptic Non Touch Technique eLearning Course

                                                                                                                                                                                                                                                                                                                This course by the Association for Safe Aseptic Technique (ASAP) provides official accreditation for ANTT theory applied to clinical practice. It teaches healthcare workers how to apply the ANTT Clinical Practice Framework to clinical practice using the ANTT - Approach.

                                                                                                                                                                                                                                                                                                                The Official Aseptic Non Touch Technique eLearning Course

                                                                                                                                                                                                                                                                                                                This course by the Association for Safe Aseptic Technique (ASAP) provides official accreditation for ANTT theory applied to clinical practice. It teaches healthcare workers how to apply the ANTT Clinical Practice Framework to clinical practice using the ANTT - Approach.

                                                                                                                                                                                                                                                                                                                Included Courses

                                                                                                                                                                                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                                  The Official Aseptic Non Touch Technique eLearning Course

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                                                                                                                                                                                                                                                                                                                  The Quality Customer Service Process

                                                                                                                                                                                                                                                                                                                  The simplest way to foster customer loyalty is to adopt an ethos of quality customer service. From word-of-mouth to loyalty rewards programs, it is amazing how quality customer service brings repeat business. Training your team to have superior service skills is the first pillar of loyalty success. In this course, we will embrace that shift as we investigate the Quality Customer Service process, where the first step is to determine who your customers are.

                                                                                                                                                                                                                                                                                                                  The Quality Customer Service Process

                                                                                                                                                                                                                                                                                                                  The simplest way to foster customer loyalty is to adopt an ethos of quality customer service. From word-of-mouth to loyalty rewards programs, it is amazing how quality customer service brings repeat business. Training your team to have superior service skills is the first pillar of loyalty success. In this course, we will embrace that shift as we investigate the Quality Customer Service process, where the first step is to determine who your customers are.

                                                                                                                                                                                                                                                                                                                  Included Courses

                                                                                                                                                                                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                                    The Quality Customer Service Process

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                                                                                                                                                                                                                                                                                                                    Tools for Continuous Improvement

                                                                                                                                                                                                                                                                                                                    In this course, we explore aspects of a modern organisation that will typically be subject to continuous improvement and we will look at specific techniques that should be considered when opportunities for improvement are identified. Of course, you will need to custom-fit the base techniques and methods that we discuss here to your specific environment, people, processes, goods and services, etc.

                                                                                                                                                                                                                                                                                                                    Tools for Continuous Improvement

                                                                                                                                                                                                                                                                                                                    In this course, we explore aspects of a modern organisation that will typically be subject to continuous improvement and we will look at specific techniques that should be considered when opportunities for improvement are identified. Of course, you will need to custom-fit the base techniques and methods that we discuss here to your specific environment, people, processes, goods and services, etc.

                                                                                                                                                                                                                                                                                                                    Included Courses

                                                                                                                                                                                                                                                                                                                      $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                                      GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                                      Tools for Continuous Improvement

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                                                                                                                                                                                                                                                                                                                      Types of Teams

                                                                                                                                                                                                                                                                                                                      In this course, we will underline the fact that the successful completion of projects and tasks directly depends on a productive and successful team that is committed to working together. The success of the team will require commitment, contribution, communication and cooperation. It is important to recognise that no team is perfect, so conflict management and change management strategies are also vital.

                                                                                                                                                                                                                                                                                                                      Types of Teams

                                                                                                                                                                                                                                                                                                                      In this course, we will underline the fact that the successful completion of projects and tasks directly depends on a productive and successful team that is committed to working together. The success of the team will require commitment, contribution, communication and cooperation. It is important to recognise that no team is perfect, so conflict management and change management strategies are also vital.

                                                                                                                                                                                                                                                                                                                      Included Courses

                                                                                                                                                                                                                                                                                                                        $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                                        GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                                        Types of Teams

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                                                                                                                                                                                                                                                                                                                        Umbilical Cord Prolapse

                                                                                                                                                                                                                                                                                                                        This online course covers key areas of umbilical cord prolapse including definition, risk factors and management.

                                                                                                                                                                                                                                                                                                                        Upon successful completion of this course you will receive 1 ACM CPD Point.

                                                                                                                                                                                                                                                                                                                        This is a license for access to this online course for a period of 1 year from the time of purchase of that license.

                                                                                                                                                                                                                                                                                                                        Umbilical Cord Prolapse

                                                                                                                                                                                                                                                                                                                        This online course covers key areas of umbilical cord prolapse including definition, risk factors and management.

                                                                                                                                                                                                                                                                                                                        Upon successful completion of this course you will receive 1 ACM CPD Point.

                                                                                                                                                                                                                                                                                                                        This is a license for access to this online course for a period of 1 year from the time of purchase of that license.

                                                                                                                                                                                                                                                                                                                        Included Courses

                                                                                                                                                                                                                                                                                                                          $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                                          GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                                          Umbilical Cord Prolapse

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                                                                                                                                                                                                                                                                                                                          Verbal Communication

                                                                                                                                                                                                                                                                                                                          In this course, we will study verbal communication, starting with listening skills. Effective listening requires that you actively seek understanding, searching for core ideas rather than pure facts.

                                                                                                                                                                                                                                                                                                                          Verbal Communication

                                                                                                                                                                                                                                                                                                                          In this course, we will study verbal communication, starting with listening skills. Effective listening requires that you actively seek understanding, searching for core ideas rather than pure facts.

                                                                                                                                                                                                                                                                                                                          Included Courses

                                                                                                                                                                                                                                                                                                                            $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                                            GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                                            Verbal Communication

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                                                                                                                                                                                                                                                                                                                            Warden Training

                                                                                                                                                                                                                                                                                                                            This course focuses on the roles and responsibilities of Floor or Area Wardens and Wardens, and provides you with all of the information you need to know to fulfil your duties.

                                                                                                                                                                                                                                                                                                                            Warden Training

                                                                                                                                                                                                                                                                                                                            This course focuses on the roles and responsibilities of Floor or Area Wardens and Wardens, and provides you with all of the information you need to know to fulfil your duties.

                                                                                                                                                                                                                                                                                                                            Included Courses

                                                                                                                                                                                                                                                                                                                              $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                                              GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                                              Warden Training

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                                                                                                                                                                                                                                                                                                                              Why Breast is Best

                                                                                                                                                                                                                                                                                                                              The Why Breast Is Best course will outline the benefits of breastfeeding for both the infant and mother. Also included is material relating to the composition of breastmilk and strategies to support a mother in breastfeeding for at least 6 months.

                                                                                                                                                                                                                                                                                                                              Why Breast is Best

                                                                                                                                                                                                                                                                                                                              The Why Breast Is Best course will outline the benefits of breastfeeding for both the infant and mother. Also included is material relating to the composition of breastmilk and strategies to support a mother in breastfeeding for at least 6 months.

                                                                                                                                                                                                                                                                                                                              Included Courses

                                                                                                                                                                                                                                                                                                                                $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                                                GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                                                Why Breast is Best

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                                                                                                                                                                                                                                                                                                                                Working with Information and Ideas

                                                                                                                                                                                                                                                                                                                                It is vital that the information and ideas that drive today's workplaces are carefully and professionally handled. If people see that their ideas and opportunities are never acted upon, then the source of organisational knowledge will stagnate and people will lose their motivation. In this course, we detail a process for gathering, analysing, presenting and measuring the impact of new information and ideas.

                                                                                                                                                                                                                                                                                                                                Working with Information and Ideas

                                                                                                                                                                                                                                                                                                                                It is vital that the information and ideas that drive today's workplaces are carefully and professionally handled. If people see that their ideas and opportunities are never acted upon, then the source of organisational knowledge will stagnate and people will lose their motivation. In this course, we detail a process for gathering, analysing, presenting and measuring the impact of new information and ideas.

                                                                                                                                                                                                                                                                                                                                Included Courses

                                                                                                                                                                                                                                                                                                                                  $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                                                  GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                                                  Working with Information and Ideas

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                                                                                                                                                                                                                                                                                                                                  Wound Bed Preparation

                                                                                                                                                                                                                                                                                                                                  This course has been developed to provide the learner with an understanding of wound care, managing wounds using the principles of wound bed preparation, and accurately assessing wounds.

                                                                                                                                                                                                                                                                                                                                  Wound Bed Preparation

                                                                                                                                                                                                                                                                                                                                  This course has been developed to provide the learner with an understanding of wound care, managing wounds using the principles of wound bed preparation, and accurately assessing wounds.

                                                                                                                                                                                                                                                                                                                                  Included Courses

                                                                                                                                                                                                                                                                                                                                    $33.48 (NZD) / subscription

                                                                                                                                                                                                                                                                                                                                    GST $5.02 (NZD)

                                                                                                                                                                                                                                                                                                                                    Wound Bed Preparation

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